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Dropbox (DBX) investor relations material

Dropbox Q3 2025 earnings summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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Q3 2025 earnings summary6 Nov, 2025

Executive summary

  • Q3 2025 revenue was $634.4 million, down 0.7% year-over-year but exceeded guidance, driven by strong retention in individual and self-serve teams plans and operational efficiency improvements.

  • Dash, the new AI-powered search and productivity tool, launched self-serve in the US, saw significant product enhancements, and early strong user engagement, with 60% of managed Dash weekly active users using it at least two days a week.

  • Core file sync and share business posted record customer satisfaction scores, with ongoing improvements in retention, trial conversion, and product localization.

  • DocSend achieved double-digit revenue growth, supported by increased account creations and engagement, especially from Advanced Data Room plans.

  • Net income for Q3 2025 was $123.8 million, up from $106.7 million in Q3 2024, driven by lower operating expenses.

Financial highlights

  • Q3 2025 revenue was $634.4 million, with non-GAAP operating margin at 41.1% (up 490 bps YoY) and GAAP operating margin at 27.5%.

  • Total ARR was $2.536 billion, down 1.7% year-over-year; paying users declined to 18.07 million.

  • Average revenue per paying user (ARPU) was $139.07, up from $138.32 in the prior quarter.

  • Gross margin was 81.4% (non-GAAP), down 260 bps year-over-year; GAAP gross margin was 79.8%.

  • Net income was $197 million (non-GAAP) and $123.8 million (GAAP); diluted EPS was $0.74 (non-GAAP) and $0.47 (GAAP).

  • Free cash flow for Q3 was $293.7 million; cash flow from operations was $302 million.

Outlook and guidance

  • Q4 2025 revenue expected at $626–$629 million; constant currency revenue at $623–$626 million.

  • Full-year 2025 revenue guidance raised to $2.511–$2.514 billion; constant currency revenue guidance raised to $2.508–$2.511 billion.

  • Full-year non-GAAP operating margin outlook raised to 40%; gross margin outlook unchanged at 82%.

  • Unlevered free cash flow expected at or above $1 billion for 2025.

  • Paying users expected to decline by 250,000 for the year, an improvement from prior outlook.

  • 2026 expected to focus on scaling Dash and self-serve Teams, with continued revenue headwinds from FormSwift exit and reduced managed sales investment; no margin expansion expected.

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Frequently asked questions

Dropbox, Inc. provides a content collaboration platform worldwide. Its platform allows individuals, teams, and organizations to create, access, and share content online. Content on the Dropbox platform includes various file types, such as text and image files (e.g., Portable Document Format (PDF), Microsoft Office formats), digital media files (e.g., videos or audio recordings), Web-based content (e.g., HTML files), multiple file types that are put together in various electronic forms (e.g., interactive forms or brochures). Products offered by the company include Dropbox Business that helps teams focus on the work that matters; Dropbox Professional for individual users and freelancers; Dropbox Plus for teams and individuals; and a free version of Dropbox with space for photos and important documents.

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