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eBay (EBAY) investor relations material

eBay Goldman Sachs Communicopia + Technology Conference 2025 summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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Goldman Sachs Communicopia + Technology Conference 2025 summary8 Sep, 2025

Strategic priorities and business evolution

  • Refocused on non-new and seasoned inventory, now 90% of sales, and expanded focus categories for tailored experiences.

  • Strategy centers on relevant experiences, scalable solutions, and AI-driven innovations to reduce friction and enhance customer experience.

  • Announced new growth areas, including vehicles and collectible cars, and highlighted success with eBay Live, a live commerce format.

  • Focus categories grew 10% in Q2, with collectibles and luxury segments showing strong double-digit growth and successful partnerships.

  • Continued expansion into new focus categories, such as fashion, and integration of end-to-end solutions in motors and accessories.

AI integration and operational efficiency

  • AI powers tools like Magical Listings, enabling automated item recognition, description, and pricing, used in over 200 million listings.

  • AI assists sellers in responding to buyer questions and supports multilingual communication, enhancing both seller and buyer experiences.

  • AI-driven features like shop-the-look and endless discovery feeds improve buyer engagement and inspiration.

  • Internally, AI is used for automation in engineering, accounting, and legal, accelerating innovation and reducing manual workloads.

  • Proprietary LLMs and supercomputing infrastructure support scalable AI deployment while maintaining efficient capital expenditure.

Financial performance and capital allocation

  • Demonstrated financial strength in Q2 and Q3, with resilient U.S. consumer spend and tools to help sellers navigate macro volatility.

  • Built scenario-based guidance to address uncertainties like tariffs and de minimis exemptions, focusing on controllable growth levers.

  • Advertising business grew 17% in the quarter, with new formats and AI-driven recommendations supporting take rate accretion.

  • Capital allocation prioritizes long-term profitable growth, with increased share buybacks and a 29% dividend growth over six years.

  • Emphasis on balancing investment in growth with margin management, leveraging efficiency gains to reinvest and return capital to shareholders.

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Frequently asked questions

Online Auctions

eBay Inc. is an American E-commerce company that is primarily known for its auction-based online marketplace where individuals and businesses buy and sell a wide array of goods and services. Private individuals as well as businesses of various sizes can post items they’re looking to sell, and users can then bid on said items directly through the company’s platform. eBay then collects a portion of the sale as a commission. The company is headquartered in San Jose, California, and its shares are listed on the Nasdaq.

Founding Story

The first form of the company saw the light of day in 1995 when Pierre Omidyar launched Auction Web as a part of a larger personal website. The first item sold was a broken laser pointer, indicating to Omidyar that he might be on to something regarding online auctions. In 1997, the company was officially renamed eBay, and it quickly became a popular platform for buying and selling during a time when online auctions and shopping were much more of a novelty than what it is today.

The Platform

eBay operates as an online marketplace, facilitating consumer-to-consumer and business-to-consumer sales through its website. It's known for its auction-style sales model, but it also allows for traditional retail transactions. Sellers list items, ranging from electronics, fashion, collectibles, vehicles, and much more and buyers bid or buy outright. eBay provides a platform where individuals and businesses can buy and sell new, used, and unique items worldwide. It generates revenue by charging listing fees and taking a percentage of the final sale price.

Global Auctions

The eBay of today is a truly global enterprise, active in over 190 different countries worldwide. This extensive international presence not only expands the user base but also diversifies the variety of products available, offering a global shopping experience for its users, while sellers can reach buyers from all over the world. eBay is today one of the largest online marketplaces in the world, and while the business model might be similar to what Amazon and Alibaba offer, the items are more often than not more unique than what can be found on platforms focusing strictly on B2C sales.

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