Expensify (EXFY) investor relations material

Company overview and evolution

• Offers an expense management platform with corporate cards, travel, and a focus on employee experience, leveraging mobile and AI-driven automation.

• Serves a diverse customer base from individuals to Fortune 50 companies, emphasizing a seamless, automated experience.

• Maintains a lean, process-driven operation, remaining cash positive since going public four years ago.

• Public listing aimed at providing liquidity for investors and employees, not for capital needs.

• Navigated increased compliance and storytelling demands as a public company, with optimism for future growth.

Product innovation and AI integration

• Launched NewDot, a mobile-focused, real-time, conversational platform with integrated travel and advanced admin features.

• Embedded an agentic AI layer and chat to contextualize expense conversations, improve policy insights, and streamline processes.

• AI-driven features help identify compliance, optimize policies, and reduce manual effort for employees and admins.

• Plans to further enhance natural language search and automate policy-based responses to user queries.

• Envisions a super app where users can manage all back office financial operations through a single, chat-based interface.

Go-to-market strategy and customer acquisition

• Relies heavily on brand marketing, including F1 sponsorship, to drive a robust inbound pipeline.

• Outbound efforts and paid ads have not matched the ROI of inbound from brand marketing.

• Focuses on fine-tuning onboarding to quickly qualify and engage diverse customer segments.

• Data-driven, iterative approach to improving conversion and customer retention.

• Prioritizes scalable, low-touch onboarding for small businesses, while also targeting mid-market and enterprise customers.