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Freja eID Group (FREJA) investor relations material

Freja eID Group Status Update summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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Status Update summary14 Oct, 2025

Product Development and Partnerships

  • Focus on scaling up products, including white-label solutions and digital identity offerings.

  • Collaborations with institutions like Linköping University, Borås City, and the Swedish Migration Agency.

  • Proof-of-concept initiatives and white-label builds are ongoing to enhance platform stability.

  • Software as a service models and digital identity are key areas of interest.

  • New Q3 initiatives include an authorization system, whitelabel proof of concept, and expansion with biometric ID cards.

Key Performance Indicators and Growth

  • Registered users reached 1,502,000, up 26% year-on-year and 6% from the previous quarter.

  • Subscription customers grew to 496, a 20% annual increase and 4% growth from June 30, 2025.

  • Net sales for Q3 2025 reached 11.0 MSEK, a 53% increase from Q3 2024.

  • Annual recurring revenue (ARR) for the segment reached 38.9 MSEK as of September 30, 2025, up 51% year-on-year and 4% quarter-on-quarter.

  • Net revenue retention (NRR) at 131% and gross revenue retention (GRR) at 96%.

Financial and Operational Performance

  • Negative net revenue retention rates noted for Freja eID, with attention to frequency and absolute values.

  • Branch finance and specific branches are being targeted for focused growth.

  • Commitment levels were set higher than previous periods, particularly from November.

  • KPIs reported are specific to the Freja eID segment; the fulfilment segment will be reported in November 2025.

  • Subscription revenue is rapidly growing, supporting international scalability.

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Frequently asked questions

Freja eID Group operates through two segments, Identity and Access Management and Authentication. It offers identity solutions, such as digital identities, offline authentication, authentication gateways, and identity management services; and access management solutions, including single sign-on, cross-channel authentication, mobile entitlements management, and data leakage prevention solutions. It also provides verification solutions to identify individuals; and authorization solutions that allow access rights to systems worked on by multiple users. The company was founded in 2002 and is based in Stockholm, Sweden.

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