Gentrack Group (GTK) investor relations material

AI strategy and industry trends

• Utilities are rapidly increasing AI investments, with 64% allocating over 10% of IT budgets to AI and 43% expecting ROI within 12 months, making AI central to utility operations.

• AI has shifted from innovation budgets to core technology spending, with domain knowledge seen as key to success.

• Gentrack is transitioning from retail operations to a business intelligence platform, leveraging AI for improved decision-making and efficiency.

• Open AI philosophy enables integration with retailer ecosystems, supports interoperability, and avoids vendor lock-in.

• AI adoption is designed to be simple, low risk, and affordable, with options to control and manage costs.

Platform capabilities and partnerships

• The platform integrates billing, forecasting, pricing, customer operations, and regulatory compliance, supporting dynamic and granular pricing.

• Partnership with AWS provides scalable, secure infrastructure, broad AI model choice, and seamless integration with existing systems.

• AWS AgentCore enables running AI agents at scale, with proven results in automation and operational cost reduction.

• Gentrack’s AI fabric is backwards compatible and accretive to existing SaaS revenue models.

• Internal use of AI accelerates product development and project delivery, unlocking efficiency.

Market opportunity and product innovation

• Electrification and renewables are driving global electricity use, with demand outstripping supply and price volatility increasing.

• Utilities face pressure to adapt to distributed, renewable-heavy supply and dynamic, cost-reflective pricing.

• Factor enables utilities to design customer-centric propositions, manage margins, and operationalize demand forecasting and pricing.

• The platform supports advanced products like progressive purchasing, load shifting, dynamic tariffs, and short-term forecasting.

• SaaS architecture allows rapid deployment, low operating costs, and easy integration, delivering fast value creation.