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Global Industrial Company (GIC) investor relations material

Global Industrial Company 17th Annual Southwest IDEAS Conference summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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17th Annual Southwest IDEAS Conference summary20 Nov, 2025

Company overview and market positioning

  • Founded in 1949, operates as a value-added industrial distributor in North America with seven distribution centers and thousands of dropship vendors.

  • Specializes in big and bulky industrial equipment, focusing on categories like storage, shelving, furniture, carts, and material handling.

  • Offers both national brands and private label products, with private brands delivering 15%-20% higher gross margins and accounting for about 40% of sales.

  • Serves a highly fragmented customer base across sectors such as manufacturing, retail, healthcare, education, hospitality, and government, with no single customer exceeding 2% of sales.

  • Positioned among the top 15 in the MRO industrial distribution space, emphasizing customer intimacy and a personalized, frictionless experience.

Product development and innovation

  • Continuously expands product lines, now offering about 350,000 unique products and sourcing additional items as needed.

  • Invests in product innovation, such as developing a plastic guardrail to avoid tariffs and a mobile robot stretch machine for internal and customer use.

  • Employs over 20 industrial engineers and a global quality assurance team to drive new product development.

  • Acquired Indoff in 2023 to enhance field sales and project management capabilities, and Triad in 2024 to provide field service for equipment.

Financial performance and strategy

  • Achieved 6.3% revenue growth over a recent period, with a 3.5% increase in the last reported quarter.

  • Operating margins declined in 2023-2024 due to the Indoff acquisition and cost structure changes but have rebounded in 2025; midterm goal is to sustainably exceed 9% operating margin.

  • Maintains strong free cash flow, converting 103% of net income to free cash in 2025, and remains debt-free with nearly $70 million in cash.

  • Invests in business growth, technology, and distribution network, while prioritizing strategic M&A and returning capital to shareholders through dividends and share repurchases.

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Frequently asked questions

Global Industrial Company distributes industrial and maintenance, repair, and operations (MRO) products. The company supplies businesses, institutions, and government entities with products including storage, safety, HVAC, and material handling equipment. It operates primarily through an e-commerce platform. The company is headquartered in Port Washington, New York, and its shares are listed on the NYSE.

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