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Harte Hanks (HHS) investor relations material
Harte Hanks Q3 2025 earnings summary
Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.Q3 2025 earnings summary10 Nov, 2025
Executive summary
Q3 2025 revenue was $39.5 million, down 17% year-over-year, due to customer turnover, program conclusions, and timing in legacy contracts.
Net loss for Q3 2025 was $2.3 million ($0.31 per diluted share), compared to net income of $0.1 million ($0.02 per share) in Q3 2024; nine-month net loss was $3.0 million versus a $27.9 million loss in the prior year, which included a large pension termination charge.
Operating expenses decreased 14.7% year-over-year to $39.0 million, reflecting cost controls and restructuring.
Project Elevate transformation program continued, with $0.5 million in restructuring charges in Q3 and $1.5 million year-to-date, targeting $16 million in cost savings by 2026.
New partnership with Samsung and a new Greenville, SC facility signal pipeline replenishment and future growth.
Financial highlights
Q3 2025 revenue: $39.5 million (down 17% year-over-year); nine months: $119.7 million (down 13.3%).
Q3 2025 net loss: $2.3 million; nine months: $3.0 million net loss.
Q3 2025 basic and diluted EPS: $(0.31); nine months: $(0.41).
Cash and cash equivalents at September 30, 2025: $6.5 million; available credit facility: $24.0 million.
Positive working capital of $15.7 million supports operations.
Outlook and guidance
Management expects Q4 2025 to benefit from new business and client expansions, with sequential improvement anticipated.
Full-year 2025 is expected to deliver positive EBITDA, supported by cost reductions and operational efficiencies.
Pipeline conversion in Customer Care and Fulfillment is expected to drive results in Q4 and 2026.
Management expects further cost reductions from Project Elevate and continued focus on optimizing operations and technology investments.
No conditions or events raise substantial doubt about the company's ability to continue as a going concern for the next twelve months.
Impact of new Samsung partnership on Q4
Explain Customer Care EBITDA decline Q3 2025 vs Q3 2024
How will credit facility capacity support growth
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Next Harte Hanks earnings date
Q4 202519 Mar, 2026
Next Harte Hanks earnings date
Q4 202519 Mar, 2026
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Frequently asked questions
Harte Hanks, Inc. is a global marketing services company that provides integrated multi-channel marketing solutions. The company offers a range of services, including customer data management, analytics, digital marketing, direct mail, and customer care. Harte Hanks helps businesses engage with their customers, improve brand loyalty, and drive sales by delivering tailored marketing strategies and campaigns. The company serves clients across various industries, including retail, healthcare, financial services, and consumer packaged goods. The company is headquartered in Chelmsford, United States, and its shares are listed on the NASDAQ.
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