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IBEX (IBEX) investor relations material

IBEX Proxy filing summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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Proxy filing summary28 Oct, 2026

Executive summary

  • FY26 revenue reached $644.1M, up 15.4%; adjusted EBITDA was $82.4M, up 14.5%, at a 12.8% margin; adjusted EPS rose 28% to $3.52.

  • Net income was $46.3M; operating cash flow was a record $59.0M and free cash flow was a record $31.2M after $27.8M of capex.

  • Strategic partnership with Sierra supported AI-agent offerings; more than 10 implementations were completed across five verticals, with management positioning the offering as a future growth vector.

  • FY27 outlook cited 17 new client wins in FY26 and confidence in continued growth, supported by AI-agent solutions and traditional customer-experience services.

Voting matters and shareholder proposals

  • Dec. 10, 2026 virtual AGM ballot: set the director maximum at eight, elect eight nominees, authorize the Board to fill vacancies, and approve advisory say-on-pay and vote frequency.

  • Additional proposals: replace the 75% Bye-Law 74 amendment threshold with a simple majority, add 1,000,000 shares to the LTIP reserve, and appoint Deloitte for FY27 auditor services.

  • Board recommends FOR Proposals 1–4 and 6–8, FOR each nominee, and ONE YEAR for say-on-pay frequency; the frequency advisory vote is next scheduled for 2032.

  • LTIP amendment would raise the aggregate share reserve to 3,637,326.13; 460,424 shares remained available under the current plan as of Oct. 9, 2026.

Board of directors and corporate governance

  • Eight directors are nominated; five of eight are independent. John Jones serves as non-independent Chair and Mingzhe Zhuang as Lead Independent Director.

  • Board composition is 37.5% female and 37.5% racially or ethnically diverse; all directors attended at least 75% of applicable Board and committee meetings during FY26.

  • The Board held nine meetings in FY26; Audit and Compensation each held five, Nominating held one, and Corporate Governance met informally.

  • Board evaluations occur annually; the Nominating Committee reviews composition, succession needs and emerging skills including AI, cybersecurity, digital transformation and global operations.

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Frequently asked questions

IBEX Limited is a leading customer experience solutions provider. By leveraging its customer engagement, digital marketing, and software development capabilities, the company helps clients acquire, retain, and grow their customer base. IBEX Limited's ibex Connect offers a customer service solution through which the company provides voice, email, chat, SMS, social media, and other communication applications to clients. The company also provides ibex Digital through which it offers e-commerce technology as well as platform solutions for clients to directly capture traffic from search engines, social media websites, or online marketplaces. Further, the company delivers ibex CX customer experience solutions that offer monitoring and management of client's customers' interactions channel-wide.