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Insurance Australia Group (IAG) investor relations material

Insurance Australia Group AGM 2025 summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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AGM 2025 summary22 Oct, 2025

Opening remarks and agenda

  • The meeting opened with a Welcome to Country and acknowledgment of traditional custodians, reflecting reconciliation commitments.

  • The agenda covered financial performance, board elections, remuneration, and shareholder questions.

Financial performance review

  • Net profit after tax rose to $1,359m, up from $898m in FY24, with insurance profit at $1,743m and a margin of 17.5%.

  • Gross written premium increased to $17,106m from $16,400m in FY24, and return on equity reached 19.4%.

  • Total shareholder return was 125% over three years and 30.7% for the year.

  • $10.2bn in claims paid, with a 98% settlement rate for Australian retail customers.

  • Full year dividend was 31.0cps (40% franked), up 14.8% from FY24, with a payout ratio of 65%.

Strategic initiatives and plans

  • Completed $855m, 25-year alliance with RACQ and announced a $1.3bn alliance with RACWA (pending approval).

  • Retail Enterprise Platform now supports over 5m customer policies and four direct brands.

  • Technology transformation includes investments in digital platforms and AI for efficiency and customer experience.

  • Sustainability initiatives include climate scenario planning, a $1m Help Fund, and partnerships for carbon reduction.

  • FY26 guidance targets 10% GWP growth and $1,550m–$1,750m insurance profit, assuming no material adverse macroeconomic changes.

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Frequently asked questions

Insurance Australia Group Ltd is a general insurance company offering personal and commercial insurance products, including coverage for motor vehicles, homes, businesses, and farms. The company operates through various brands across Australia and New Zealand, serving individuals and businesses with risk management solutions. Insurance Australia Group operates within the financial services sector, specifically insurance. The company is headquartered in Sydney, Australia, and its shares are listed on the ASX.

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