Insurance Australia Group (IAG) investor relations material

Opening remarks and agenda

• Chair Tom Pockett opened the AGM after confirming a quorum; the agenda covered five resolutions and a non-voting review of FY 2026 reports.

• Aunty Norma Ingram welcomed attendees to Gadigal Country, emphasizing shared responsibility for caring for Country and respecting Aboriginal culture.

• Shareholders could attend and vote in person, online or by phone; polls were opened on all resolutions.

Financial performance review

• FY26 GWP was $18,412m, up 7.6%; underlying insurance profit was $1,578m, up 2.3%; reported insurance profit was AUD 1.6bn, with a 14.7% reported margin and 15% underlying margin.

• NPAT was $1,022m, down 24.8% against a FY25 comparison that benefited from favourable perils and a business interruption release; ROE was 13.9% and EPS was 43.4c.

• Claims paid exceeded AUD 12.4bn after 65 Australian and 44 New Zealand weather events; the retail Australian customer settlement rate was ~99%.

• Four-year annualized TSR was 20.3%; employee engagement reached 75%, up from 73% in FY25.

• FY27 guidance is GWP growth of 5%–8% and reported insurance margin of 14.5%–16.5%; Q1 momentum continued and performance was in line with expectations.

Board and executive committee updates

• Helen Nugent will retire in March 2027 after a decade on the board; a search for her successor has begun.

• Simon Allen and Wendy Thorpe stood for re-election, outlining governance, financial services, insurance and technology experience.

• The board is considering whether to reduce its size over the next five years as director succession proceeds.