Jack Henry & Associates
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Jack Henry & Associates (JKHY) investor relations material

Jack Henry & Associates Morgan Stanley Technology, Media & Telecom Conference 2026 summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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Morgan Stanley Technology, Media & Telecom Conference 2026 summary4 Mar, 2026

Business overview and market positioning

  • Celebrating 50 years, the company serves over 1,700 banks and credit unions, focusing on core processing, payments, and complementary services.

  • Core processing covers back-office operations, payments segment includes card and enterprise payment services, and complementary products support fraud prevention, lending, and digital offerings.

  • The company targets regional and super-regional institutions, intentionally avoiding the largest tier one banks.

  • Average contract length is about seven years, with around 200 banks or credit unions in play annually, and a consistent win rate of 50-55 core deals per year.

  • Pipeline has shifted toward larger accounts, with average institution size growing from $700 million to $1.5 billion.

Industry trends and competitive dynamics

  • Industry consolidation is ongoing, with a major competitor sunsetting platforms, creating a multi-year opportunity to win incremental business.

  • Of 1,400-1,500 banks affected by competitor consolidation, many are expected to enter RFP processes over the next three to five years.

  • Implementation cycles are lengthy due to client readiness, not technical limitations, with revenue from new wins expected to start in FY 2028.

  • Complementary product attach rates are high, with new core customers typically purchasing 30-50 additional services, often on coterminous contracts.

  • Demand drivers include deposit gathering, lending, efficiency, and fraud prevention, with lending expected to accelerate if interest rates fall.

Technology and AI strategy

  • AI is viewed as an opportunity for efficiency and innovation, not a disruptor, with over 100 approved AI tools in use internally.

  • AI has enabled headcount growth to remain below 1% over five years and increased developer productivity by up to 70%.

  • AI use cases include streamlining client training, rewriting procedures, and enhancing operational efficiency for banks.

  • Mission-critical, highly regulated systems are seen as resistant to displacement by generic AI solutions due to operational and regulatory requirements.

  • AI and cloud-based innovation are expected to drive faster product updates and improved customer personalization.

Competitor core consolidation revenue timeline
AI impact on core implementation cycle time
Moov partnership revenue growth expectations
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Next Jack Henry & Associates earnings date

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Wolfe FinTech Forum11 Mar, 2026
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Wolfe FinTech Forum11 Mar, 2026

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Leroy DaleyApp Store
One of the very few apps you could call perfect. If something was to add to it, maybe the share price of the company when you search for it, but it's already excellent.
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Eferix Drawings Google Play
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Frequently asked questions

Jack Henry & Associates, Inc. provides technology solutions and payment processing services primarily for financial services organizations. Jack Henry & Associates, Inc. also provides healthcare industry-specific solutions, including software applications, related support services and technology infrastructure that helps its customers’ employees and patients obtain an integrated view of their overall health, as well as enabling healthcare organizations to streamline their business processes and operate more efficiently.

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