J.B. Hunt Transport Services (JBHT) investor relations material

Market conditions and demand trends

• Early January saw stronger volumes than expected, attributed to inventory moves rather than increased sales.

• A severe winter storm in late January significantly disrupted the transportation supply chain, marking the worst event in a decade.

• Despite weather challenges, rail service quality remained at its highest level in over 30 years, with exceptional recovery from disruptions.

• The market is described as fragile, with little elasticity and sensitivity to supply or demand shocks.

• Shippers are increasingly focused on highway-to-rail conversion to hedge against potential truckload cost increases.

Regulatory and supply-side developments

• Enforcement of existing regulations has accelerated, with about 17,000 drivers placed out of service in 10-11 months due to English proficiency rules.

• Non-domiciled CDL holders are being removed, with an estimated 214,000 expected to exit over 2-3 years, potentially reducing capacity by 5-12%.

• Audits of truck driving schools have led to 7,000 out of 16,000 programs being removed from the registry, tightening entry standards.

• ELD device certification is becoming more stringent, with potential short-term capacity impacts.

• The DRIVE-Safe Act and other regulatory changes may be incorporated into upcoming transportation legislation.

Commercial strategy and customer engagement

• Focus remains on operational excellence, margin repair, and cost-to-serve initiatives.

• Intermodal fuel surcharges are about half those of truckload, with surcharges generally balancing out over time.

• Customers are comfortable with lower inventory levels due to improved supply chain reliability, but fragility could lead to lost sales if demand rises.

• Margin repair is pursued through both pricing and collaborative cost takeout with customers, such as increased volume and service flexibility.