Achieved or exceeded all on-time performance metrics, leading to a 7-point NPS improvement over two years.
Significant investments in operational tools and frontline support improved reliability and customer satisfaction.
Rolled out enhancements like preferred seating and the first lounge at JFK, boosting product appeal.
Operational reliability improvements contributed to cost efficiencies and happier crew members.
Fewer aircraft grounded due to GTF engine issues, enabling renewed growth and efficiency.
Delivered $305 million EBIT in the past year, with JetForward expected to add $310 million in value this year.
Targeting break-even or better operating margin in 2026 and positive free cash flow by 2027.
80% of JetForward initiatives focus on revenue, 20% on cost, driving RASM and unit cost improvements.
CapEx profile set below $1 billion annually through the decade, supporting low to mid-single-digit growth.
Plans to pay down $800 million in debt this year, with $500 million in new capital raised.
Fort Lauderdale is the top priority for expansion, benefiting from competitor capacity reductions.
Double-digit ASM growth in Fort Lauderdale with flat RASM, outperforming expectations.
Network performance is strong across all regions, not just Florida and Caribbean.
Diversification away from New York and Boston seen as a long-term upside.
Growth is paced to balance profitability and leverage, with focus on fully allocated profitability.
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