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Lifestance Health Group (LFST) investor relations material

Lifestance Health Group Morgan Stanley 23rd Annual Global Healthcare Conference summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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Morgan Stanley 23rd Annual Global Healthcare Conference summary9 Sep, 2025

Differentiation and business model

  • Operates as a leader in outpatient mental health with over 7,500 clinicians and nearly 1 million patients, offering both in-person and virtual care across 33 states.

  • Employs W2 clinicians, focusing on the commercially insured population, supporting a durable and flexible business model.

  • Provides a broad range of licensure and services, including psychiatry, therapy, neuropsych testing, and advanced treatments for depression.

Clinician value proposition and retention

  • Offers competitive compensation, benefits, and administrative support, differentiating from 1099 competitors.

  • Shifted clinician incentives from stock-based to cash-based, resulting in positive feedback and improved engagement.

  • Focuses on filling existing clinician capacity and improving patient retention through CRM tools and scheduling initiatives.

  • Targets long-term clinician retention rates in the mid to high 80% range, with incremental improvements expected.

Payer dynamics and reimbursement

  • Expects low to mid-single-digit rate increases in coming years, supported by payer demand for mental health access despite financial pressures.

  • Successfully digested a major rate reduction from a large national payer through phased negotiations, maintaining margin expansion.

  • Recognizes growing payer appreciation for the link between mental and physical health in reducing total care costs.

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Frequently asked questions

Lifestance Health Group Inc provides outpatient mental health services, offering a combination of in-person and virtual care options. The company's services include psychiatric evaluations, therapy, medication management, and psychological testing. Lifestance Health serves children, adolescents, and adults through a network of clinicians across the United States. The company is headquartered in Scottsdale, Arizona, and its shares are listed on the NASDAQ.

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