Lumen Technologies (LUMN) investor relations material

Strategic transformation and business model evolution

• Shifted from a defensive to a growth-focused, agile culture, empowering employees and refreshing leadership to drive transformation.

• Simplified product portfolio to focus on enterprise customers in Cloud 2.0 and AI, exiting non-core adjacencies and expanding network capacity.

• Developed a digital platform as an organic growth engine, launching programmable, API-driven infrastructure and embedding a customer-centric culture.

• Established financial flexibility through $13B in Private Connectivity Fabric (PCF) deals and the sale of consumer fiber assets, improving capital structure and market perception.

• Defined a three- to five-year vision to become a digital network services company delivering ubiquitous, intelligent, on-demand connectivity for enterprises.

Technology and product innovation

• Investing $500M in 2026 to build a programmable network for AI-driven workloads, with 400G/800G/1.6TB circuits and expanded metro/data center reach.

• Launched Network as a Service (NaaS) and Lumen Connect, enabling customers to self-provision, scale, and manage services digitally, reducing manual processes and accelerating time to value.

• Introduced Fabric Port and Multi-Cloud Gateway for seamless, private multi-cloud connectivity and single-port multi-service support.

• Built a connected ecosystem with partners, integrating third-party solutions and accelerating customer ROI.

• Achieved over 2,000 NaaS customers and rapid port growth, focusing on customer adoption and consumption.

Financial performance, guidance, and growth outlook

• Achieved over 400% increase in stock price, improved debt trading value, and reduced leverage by ~$5.5B, with credit rating upgrades.

• PCF deals provide front-loaded cash inflows, with $400–500M in revenue expected by 2028 and $550–650M by 2030, plus long-term O&M revenue.

• Digital revenue grew 36% YoY to $117M in 2025 and is projected to reach $500–600M by 2028 and $800–900M by 2030.

• EBITDA margins expected to rise from mid/high-20s to mid-30s by 2030, driven by digital, PCF, modernization, and operating leverage.

• Business segment revenue inflects in 2028, with low single-digit growth expected thereafter; legacy business provides cash for investment while declining.