Maplebear
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Maplebear (CART) investor relations material

Maplebear Morgan Stanley Technology, Media & Telecom Conference 2026 summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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Morgan Stanley Technology, Media & Telecom Conference 2026 summary4 Mar, 2026

Key strategic insights

  • Emphasizes being a leading grocery technology company, not just a consumer marketplace, with unique retailer integrations and a self-reinforcing platform strategy.

  • Highlights operational excellence in both marketplace and enterprise businesses, leveraging data and AI to power growth and maintain a competitive edge.

  • Focuses on price parity initiatives with retailers to drive affordability and retention, and ongoing expansion of enterprise offerings and storefronts.

  • Advertising and AI are major growth priorities, with 9,000 brands and 310 retailer sites powered, and ambitions to build the best AI grocery assistant.

  • International expansion is enterprise-led, leveraging existing tech stack and partnerships like Costco in Spain and France, targeting major markets with anchor partners.

Growth drivers and competitive positioning

  • Achieved 14% GTV growth last quarter and guided 11%-13% for the next, with accelerated marketplace growth and durable share gains expected through 2026.

  • Strong in both large and small basket orders, with high average order values and deep selection, supported by 2,200 retailers and 100,000 stores.

  • Differentiation comes from deep retailer integrations, fast delivery (average 90 minutes), and high order fill rates, making large basket fulfillment a core strength.

  • Competitors focus on small fill-in orders, while the company excels in complex, high-value weekly shops, sustaining its leadership.

Technology, AI, and agentic experiences

  • Building advanced agentic and AI-powered grocery experiences, aiming for personalized, intelligent shopping assistants using extensive data and in-store signals.

  • Plans to integrate AI assistants both on-platform and through partnerships with major AI platforms, while controlling data and ensuring best-in-class experiences.

  • Internal productivity gains from GenAI are significant, with 40%-80% higher engineer output and projects completed up to four times faster.

  • AI accelerates order quality, fulfillment, retailer onboarding, and international tech deployment, driving company-wide momentum.

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Next Maplebear earnings date

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Q1 202630 Apr, 2026
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Frequently asked questions

Maplebear Inc., doing business as Instacart, is a North American technology company that specializes in grocery delivery and pick-up services. It operates in the United States and Canada, offering its services via a website and mobile app. Customers can order groceries and other household items from participating retailers, with the shopping and delivery being handled by personal shoppers. Instacart's platform provides a convenient solution for consumers looking to save time on grocery shopping, catering to a wide range of products including food, alcohol, consumer health items, pet care, and ready-made meals. The company is headquartered in San Francisco, California, and its shares are listed on the Nasdaq stock exchange.

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