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Medallia’s award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. Medallia captures experience signals created on daily journeys in person, digital and IoT interactions and applies proprietary AI technology to reveal personalized and predictive insights that can drive action with tremendous business results. Using the world’s largest and broadest unstructured data set on human experience, over 2200 global brands rely on Medallia Experience Cloud to help them reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and upsell opportunities and drive revenue-impacting business decisions
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