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NFON (NFN) investor relations material

NFON Q2 2026 earnings summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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Q2 2026 earnings summary20 Aug, 2026

Executive summary

  • Revenue for H1 2026 declined by 3.8% year-over-year to EUR 42.5 million, mainly due to weaker Business Telephony, challenging macroeconomic conditions, and cautious customer investment.

  • Recurring revenue fell 3.0% to EUR 40.0 million, with Intelligent Assistant and Customer Engagement segments showing strong growth but not enough to offset core declines.

  • Adjusted EBITDA dropped 22.9% to EUR 4.4 million, with margin at 10.4% (down from 12.9%).

  • Strategic transformation focused on AI integration, portfolio simplification, and a scalable platform business, including legal integration of botario and new partner programs.

  • Full-year 2026 guidance was revised downward due to slower opportunity conversion and persistent market headwinds.

Financial highlights

  • Group revenues for H1 2026 were EUR 42.5 million, recurring revenues EUR 40.0 million (94.1% of total), and non-recurring revenues EUR 2.5 million.

  • Adjusted EBITDA was EUR 4.4 million; adjusted EBITDA margin declined to 10.4%.

  • Gross profit declined 4.2% to EUR 36.4 million; gross margin stable at 85.6%.

  • Seat base declined 4.2% to 629,869; blended ARPU stable at EUR 9.98.

  • Free cash flow was EUR 0.8 million, slightly up year-on-year.

Outlook and guidance

  • Full-year 2026 revenue guidance revised to EUR 84.5–86.0 million, down from previous low to mid single-digit growth expectations.

  • Adjusted EBITDA guidance lowered to EUR 9.5–10.5 million, down from above EUR 12 million.

  • Strategic focus remains on recurring revenue growth, AI-driven solutions, and partner enablement.

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Frequently asked questions

NFON AG is a leading European provider of cloud-based business communication solutions. The company specializes in delivering integrated cloud telephony services, primarily through its flagship product, Cloudya. Cloudya is a comprehensive platform that offers voice communication, video conferencing, and integration with CRM and collaboration tools, catering mainly to small and medium-sized businesses. NFON's services also include cloud-based PBX systems, customer contact solutions, and various enablement tools designed to streamline business communications. The company is headquartered in Munich, Germany, and its shares are listed on the Frankfurt Stock Exchange.