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NICE (NICE) investor relations material

NICE Q2 2026 earnings summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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Q2 2026 earnings summary5 Aug, 2026

Executive summary

  • Q2 2026 revenue reached $782 million, up 7.6% year-over-year, exceeding guidance, with non-GAAP EPS at $2.70, the high end of the range.

  • Cloud revenue grew 12.6% year-over-year to $609 million, representing 78% of total revenue, with Cognigy contributing approximately 250 basis points.

  • AI annual recurring revenue increased 52% year-over-year to $362 million, now 15% of cloud revenue, with record AI bookings and backlog growth of 72%.

  • International revenue rose 22% year-over-year, with EMEA up 30% and APAC up 8%.

  • Recurring revenue accounted for 89% of total revenue in Q2 2026.

Financial highlights

  • Total Q2 revenue: $782 million (+7.6% year-over-year); cloud revenue: $609 million (+12.6% year-over-year).

  • Non-GAAP operating income: $198 million (25.3% margin); non-GAAP net income: $160.5 million (20.5% margin); non-GAAP EPS: $2.70.

  • Non-GAAP EBITDA for Q2: $223.3 million (28.5% margin).

  • Free cash flow for Q2: $93.1 million; cash and short-term investments: $354.7 million as of June 30, 2026.

  • Share repurchases: $58 million in Q2, $311 million year-to-date, $369 million in the last twelve months.

Outlook and guidance

  • Full-year 2026 revenue guidance reiterated at $3.17–$3.19 billion (+8% at midpoint); non-GAAP EPS raised to $11.06–$11.26.

  • Q3 2026 revenue expected at $780–$790 million (+7% year-over-year); Q3 EPS: $2.73–$2.83.

  • Cloud revenue growth for 2026 expected at 13–15%, with Q3 growth similar to Q2.

  • Affirmed $3.5 billion revenue target for 2028.

Analyze drivers of year over year margin decline
Explain AI ARR growth drivers and Cognigy impact
Impact of share count reduction on EPS guidance
Explain the lag in AI booking-to-revenue conversion
Cognigy competitive edge vs AI-native point tools
Impact of strategic renewals on cloud NRR
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