Nordstrom Investor Relations Material

Nordstrom, Inc. is an American chain of department stores, with operations in both the US and Canada. Initially, the company focused on selling shoes, but over time it has expanded its inventory to include a variety of products such as clothing, shoes, accessories, and beauty products. With a significant presence in the United States and Canada, Nordstrom operates both full-line stores and an online sales platform. The company is headquartered in Seattle, Washington, and its shares are listed on the NYSE.

What would later go on to become Nordstrom was founded as Wallin & Nordstrom in 1901 by John W. Nordstrom and Carl F. Wallin, two Swedish immigrants. Initially, it began as a shoe store in Seattle and gained a reputation for exceptional customer service, a wide selection of products, and a pleasant shopping experience. The success of their first store led to an expansion into a full-line clothing retailer, taken over by two of Nordstrom's sons upon his retirement. His two children would go on to expand the business into neighboring cities and states, eventually joined by a third brother and the trio worked together for close to 40 years. It eventually began selling clothes as well and went public at the beginning of the 1970s. Today, it’s one of the most recognizable department store chains in America together with the likes of Kohl's and Macy’s.

Nordstrom offers a wide range of products, primarily focusing on high-end fashion and lifestyle items. Their inventory includes clothing, footwear, accessories, handbags, jewelry, cosmetics, and fragrances for men, women, and children. Nordstrom is known for carrying a mix of top designer brands, emerging labels, and its own private labels. Sales occur through various channels: traditional brick-and-mortar stores, including flagship locations, and a robust online platform. The company places a strong emphasis on customer service, providing a seamless shopping experience with personalized services like stylists, tailoring, and beauty consultations both in-store and online.

Nordstrom Rack is Nordstrom's off-price retail division, offering customers a selection of branded apparel and accessories at reduced prices. It features merchandise from Nordstrom stores and Nordstrom.com, including overstock and end-of-season items, as well as special purchases made specifically for Nordstrom Rack. The inventory includes clothing, shoes, and accessories for men, women, and children, as well as beauty products and home goods.