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Northern Trust (NTRS) investor relations material

Northern Trust Barclays 23rd Annual Global Financial Services Conference summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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Barclays 23rd Annual Global Financial Services Conference summary9 Sep, 2025

Leadership and organizational changes

  • New COO and CFO roles were created, focusing on operational excellence, risk management, and scalable growth.

  • Leadership changes in asset management and asset servicing have led to regionalized client service and a focus on upmarket asset owners and global alternatives.

  • The 'One Northern Trust' strategy integrates teams across business lines to deliver holistic client solutions and drive cross-selling.

  • The finance function has shifted to a dynamic, flexible planning model, allowing for rapid adjustments based on market conditions.

  • Succession planning and internal talent development have enabled smooth leadership transitions without disrupting core strategies.

Productivity, technology, and cost management

  • $200 million in sustainable productivity gains are targeted for 2025, with further increases expected in 2026.

  • Vendor consolidation, workforce optimization, and lean methodologies are key drivers of cost reduction.

  • AI and automation are being deployed to streamline operations, with early adoption of tools like GitHub and Copilot yielding significant time savings.

  • Expense growth is being kept below 5% for the year, with a flexible model to adjust spending as needed.

  • The focus is on achieving positive operating leverage, targeting 6% revenue growth and 4% expense growth for optimal results.

Business growth and strategic initiatives

  • Asset servicing margins are improving, with new business wins in 2025 showing better profitability and a focus on scalable growth.

  • The asset servicing platform has seen AUA grow 49% in two years, with strong positions in private credit and multi-strategy segments.

  • Wealth management is expanding its family office services and alternative product offerings, with a strong pipeline and regional growth initiatives.

  • The Global Family Office business is leveraging international presence and technology to target ultra-high-net-worth clients.

  • Cross-business integration is enhancing client experience and enabling more effective cross-selling and solution delivery.

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Frequently asked questions

Northern Trust Corporation is a financial holding company that provides wealth management, asset servicing, asset management, and banking solutions for corporations, institutions, families, and individuals. Northern Trust Corporation offers private clients a range of solutions to meet their wealth-management and financial planning needs. The Northern Trust approach to wealth management is based on helping clients develop, implement, and manage a personalized plan while using our financial expertise to provide insight and solutions.

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