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Nu (NU) investor relations material
Nu Q4 2025 earnings summary
Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.Executive summary
Ended 2025 with 131 million customers, adding 17 million net new customers and maintaining an 83% activity rate, with strong leadership in Brazil, Mexico, and Colombia.
Q4 2025 revenues reached $4.9 billion, up 45% year-over-year, with ARPAC at $15, up 27% year-over-year.
Net income for Q4 was $895 million, a 50% year-over-year increase, with a record 33% ROE.
Over 100 new products and features launched in 2025, including payroll loans, SME credit, and AI-driven tools.
Strategic priorities for 2026 include deepening core LatAm market leadership, scaling globally (starting with the US), and accelerating AI adoption.
Financial highlights
Gross profit for Q4 2025 was $1.96 billion, up 38% year-over-year; FY'25 gross profit reached $6.6 billion.
Total credit portfolio reached $32.7 billion, up 40% year-over-year, led by credit cards and unsecured lending.
Deposits totaled $41.9 billion, up 29% year-over-year, supporting a scalable and sustainable franchise.
Net interest income rose 13% quarter-over-quarter; risk-adjusted NIM at 10.5%, stable throughout 2025.
Efficiency ratio improved to 19.9% in Q4 2025, reflecting continued operating leverage.
Outlook and guidance
2026 is positioned as an investment and inflection year, focusing on deepening leadership in core markets, laying groundwork for U.S. expansion, and accelerating AI adoption.
Expect near-term upward pressure on efficiency ratio due to investments in return-to-office, AI, and global expansion, but medium-term improvement anticipated.
Continued focus on credit growth, customer experience, and monetization across Brazil, Mexico, and Colombia.
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