Nu (NU) investor relations material

Vision and growth journey

• Set out to reinvent banking by focusing on simplicity, transparency, and customer-centricity, starting in Brazil and expanding to over 140 million customers across Latin America.

• Leveraged technology to deliver lower costs, better products, and faster experiences, resulting in high customer loyalty and viral brand growth.

• Expanded successfully into Mexico and Colombia, proving the model's adaptability and rapid growth potential in diverse markets.

• Delivered significant impact: over $10 billion paid in customer yield, $28 billion saved in fees, and 77,000 years of customer time returned.

• Identified global banking pain points—high fees, complexity, and poor service—affecting billions, including the unbanked and underbanked.

U.S. market entry and product launch

• Announced launch of Nu in the U.S., offering 3.5% APY on all balances, no fees, no minimums, and seamless digital experience.

• Upcoming Nu credit card will offer 4.5% APY when paired, zero annual fees, and up to 2% cash back with direct deposit.

• All-in-one app provides debit, credit, savings, and international transfers, with 24/7 multilingual customer support.

• Deposits are FDIC insured through Lead Bank, with plans to open a national bank in the U.S. next year.

• Emphasized commitment to transparency, trust, and resetting customer expectations in U.S. banking.

Global expansion and Nu Global

• Introduced Nu Global, a multicurrency account for 35 countries, enabling customers to hold digital dollars and euros with daily yield (3.5% on USD, 2.2% on EUR).

• Virtual Mastercard with no international fees, instant global transfers, and curated digital asset options.

• Aims to unify fragmented financial lives into one seamless platform, building a global payment network.

• Envisions real-time, free money transfers worldwide, connecting customers across borders.

• Invited early adopters to sign up and be part of the next phase of global financial services.