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Old Mutual (OMU) investor relations material
Old Mutual CMD 2025 summary
Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.Strategic priorities and operating model
Two-phase strategy: value unlock through cost efficiency, margin recovery, and capital discipline, followed by growth via market share gains, new business, and digital expansion.
New operating model with two segments (Life & Savings, Banking) and a leaner corporate center, devolving accountability to business clusters for faster decision-making.
Four strategic priorities: drive competitiveness in South Africa, deepen market leadership in Southern Africa, establish OM Bank's right to win, and evaluate/pivot on growth markets.
Integrated execution leverages technology, AI, and rewards to enhance customer engagement, operational efficiency, and cross-selling.
Acquisition of 10X Investments and Two Mountains to strengthen digital, direct-to-consumer, and mass market offerings.
Financial guidance and capital allocation
Medium-term targets: RoGEV 14–16%, dividend per share growth 6–9%, RONAV 15–17% (excl. OM Bank: COE +2–4%), VNB margin 2–3%, underwriting margin 5–8% for OM Insure.
R2.5bn cost savings targeted by FY2027, with at least R1bn by end 2026, representing a 10% reduction in FY2024 operating costs.
R3bn share buyback announced, with further buybacks or special dividends considered if shares trade at a discount to group equity value.
Capital allocation follows a horizon-based approach, prioritizing shareholder returns in the value unlock phase and shifting to growth investments as RONAV improves.
Cash generation supports a progressive, cash-based dividend policy, with shareholder distributions since FY2022 totaling R16.6bn.
Business developments and growth initiatives
OM Bank launched as a digital-first, cloud-native platform, acquiring 140k+ customers in three months and targeting break-even at 2.5–3m customers by FY2028.
Life & Savings cluster reorganized for end-to-end accountability, margin recovery, and digital adviser platforms.
OM Rewards program drives customer retention and cross-sell, with 7–10% persistency improvement and 90% of bank customers enrolled.
Old Mutual Insure maintains a top 3 market position, focusing on direct/digital growth, cost efficiencies, and advanced analytics.
Use of AI and automation to improve customer experience, reduce operational costs, and enhance fraud detection and claims processes.
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