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Ping An Health (1833) investor relations material

Ping An Health H1 2025 earnings summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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H1 2025 earnings summary20 Aug, 2025

Executive summary

  • Achieved revenue growth of 19.5–20% year-on-year to RMB2.5 billion, with net profit attributable to shareholders up 136.8% to RMB130–134.2 million and adjusted net profit up 83.6% to RMB160–164.7 million, driven by insurance-healthcare synergy, AI enablement, and rapid expansion in core businesses.

  • Paying users increased 35–35.1% to 24 million, with B-end corporate clients exceeding 3,500 and B-end paying users surpassing 3.6 million.

  • AI enablement improved operational efficiency, reducing family doctor service costs by 52% and achieving 98% accuracy in AI-assisted consultations.

  • Launched advanced AI medical product matrix and expanded service network across online, in-store, in-home, and in-company channels.

  • Maintained strategic focus on integrating AI, expanding service networks, and leveraging Ping An Group resources.

Financial highlights

  • Revenue reached RMB2.5 billion (+19.5–20% YoY); gross profit rose 24.6% to RMB839.7–840 million; gross margin improved to 33.6% (+1.4 pps YoY).

  • Net profit attributable to shareholders was RMB130–134.9 million (+122.5–136.8% YoY); adjusted net profit RMB160–165 million (+83.6% YoY).

  • F-end revenue increased 28.5% to RMB1,432.5 million; B-end corporate health management revenue up 35.2% to RMB526.8–530 million.

  • Senior care service revenue soared 263.9% to RMB172.2 million; gross margin rose 20.7 pps to 37.6%.

  • Operating cash flow turned positive, net inflow of RMB63.6–64 million.

Outlook and guidance

  • Plans to further leverage AI, expand service scenarios, and become China's top online medical and health service portal, leveraging Ping An Group's ecosystem.

  • Continued investment in AI, with H2 2025 AI investment projected at $40 million and ongoing focus on technology and operational optimization.

  • Focus on optimizing supply chain, expanding platform-based revenue, and improving operational leverage.

  • Plans to increase penetration in B-end corporate client base and validate F-end business model.

  • Will continue to invest in technology, optimize service standards, and improve user experience across all channels.

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Frequently asked questions

Ping An Healthcare and Technology Company Limited, also known as Ping An Good Doctor, is a healthcare service provider in China. The company offers a range of healthcare services through its Online-to-Offline (O2O) platform, which facilitates various medical services including online consultations, hospital referrals, appointments, inpatient arrangements, and second opinions. It also provides health management services such as health check-ups, genetic testing, and wellness programs. The platform integrates services like medicine delivery and family physician subscriptions to create a comprehensive healthcare ecosystem. The company is headquartered in Shanghai, China, and its shares are listed on the Hong Kong Stock Exchange.

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