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Planet Fitness (PLNT) investor relations material

Planet Fitness Investor Day 2025 summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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Investor Day 2025 summary13 Nov, 2025

Strategic imperatives, vision, and growth drivers

  • Four strategic imperatives: evolving/redefining the brand, enhancing member experience, refining product/format, and accelerating growth.

  • Brand evolution emphasizes inclusivity, emotional connection, and a customer-first mentality, with a new identity launching in 2H 2026.

  • Gen Z is the fastest-growing demographic, but membership is rising across all generations.

  • Member engagement is up, with a 5% increase in average visits and a mid-30% rejoin rate, reflecting strong retention and loyalty.

  • Marketing is shifting from price-focused to value and benefits, with messaging extended into 2026 and increased ad fund allocation for greater conversion.

Marketing, technology, and member experience

  • Data-driven marketing targets both non-members active in fitness and those paying for other fitness offerings, aiming to shift share and re-engage lapsed members.

  • Emotional brand connection is a new focus, with marketing evolving to highlight both functional and emotional needs.

  • Leveraging AI, CRM, and dynamic creative optimization to personalize engagement and drive loyalty.

  • A 1% shift from local to national ad fund in 2026 will drive 24% more impressions and significant media cost savings.

  • Focus on seamless, intuitive, and value-driven member journeys, with feedback loops for continuous improvement.

Club format, amenities, and product innovation

  • Format-optimized clubs feature expanded strength, functional, and recovery areas, with new equipment like half racks and turf zones.

  • Black Card Spa is being reimagined with new amenities (dry plunge, Hyperice Recovery, red light sauna, skin hydration) to drive upgrades and retention.

  • Member feedback and usage data show higher joins, lower attrition, and improved NPS in updated clubs.

  • Club design changes include reduced cardio, more step mills, distributed free weights, and visible recovery spaces.

  • Existing clubs will be refreshed with new layouts and amenities, using glass and open design to showcase offerings.

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Q4 202527 Feb, 2026
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Frequently asked questions

Fitness for All

Planet Fitness is an American chain of gyms, focusing on creating a welcoming environment Established in 1992 in Dover, New Hampshire, the gym has strategically positioned itself as a "Judgement Free Zone," aiming to make first-time and casual gym-goers feel comfortable. The gyms are primarily found in the USA, but Planet Fitness now has locations outside of its home country.

A Clear Vision From the Start

When Michael and Marc Grondahl acquired a struggling gym in 1992, they sought to redefine the concept of fitness centers. The brothers recognized that intimidating atmospheres often deterred average individuals from joining or regularly attending gyms. As a result, they envisioned a place where everyone felt welcomed, regardless of their fitness level. Over the years, this vision, combined with affordable memberships, allowed the company to expand rapidly. By the 2000s, the brand had franchised, and its presence spread far beyond New Hampshire, establishing it as a major player in the fitness industry. Other publicly traded companies operating in the same sector include names like Peloton, Nautilus, and Lululemon.

Creating a Judgement-Free Workout Environment

What sets Planet Fitness apart is the design of its gyms. Instead of rows of heavy free weights and specialist equipment, the gyms focus on an abundance of cardio machines and strength training machines, catering to a different type of gym goes than traditional establishments might. While some locations offer group fitness classes, the essence of Planet Fitness is to allow members to undertake their own routines without feeling watched or judged.

Expansion

Today, Planet Fitness boasts over 2,000 clubs across the United States and has even ventured into international territories, including Canada and the Dominican Republic. They've continued to prioritize affordability with their memberships, with some levels even offering benefits like access to any location and bringing a guest for free. Furthermore, the brand introduced the Planet Fitness app, providing members with workout guides, tracking tools, and even the ability to check how crowded a branch is before heading in.

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