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Serko (SKO) investor relations material

Serko AGM 2025 summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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AGM 2025 summary25 Jun, 2025

Opening remarks and agenda

  • Chair welcomed shareholders, outlined voting procedures, confirmed quorum, and detailed the meeting agenda, including resolutions, Q&A, and business discussions.

  • External auditors, legal advisors, and share registrar representatives were introduced, with confirmation of formal business to follow.

Financial performance review

  • Total income grew 27% to $90.5M, with improved cost management reducing spend-to-income ratio from 118% to 102%.

  • Positive EBITDAI of $2.8M, a $4.3M improvement; net loss after tax of $22M due to one-off costs and a $5.1M non-cash impairment from GetThere acquisition.

  • Free cash flow improved by $5.2M, narrowing net outflow to $1.9M; pre-acquisition business generated positive free cash flow.

  • Booking.com for Business drove strong growth, with completed room nights up 29% and active customer numbers also up 29%.

  • Australasian travel revenue grew 18%, supported by a 12% increase in average revenue per booking and a 6% rise in online bookings.

Board and executive committee updates

  • Board focus areas included data-led business, talent, disciplined capital management, ESG, and growth at scale, with progress reported in all.

  • Announced succession: Clyde McGonahy retiring, Sean Gawley to chair People, Remuneration and Culture Committee; search for new independent director underway.

  • Board to prioritize capital management, board succession, strategy execution, AI enablement/governance, and global workforce leverage in the coming year.

  • Board approved a $40M acceleration investment for platform development and oversaw the renewal of the Booking.com partnership and North American expansion.

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Frequently asked questions

Serko Limited is a New Zealand-based company specializing in travel management and expense technology. Established on May 23, 2007, Serko has grown to become a key player in providing software-as-a-service (SaaS) solutions aimed at simplifying corporate travel management. Its flagship platform, Zeno, offers a comprehensive travel and expense management service, catering to both enterprise companies and small to medium-sized businesses through partnerships with travel management companies and integration with Booking.com for Business. Serko also operate a marketplace for suppliers to connect their content directly, bypassing traditional global distribution systems. The company is headquartered in Auckland, New Zealand, and its shares are listed on both the New Zealand Stock Exchange (NZX) and the Australian Securities Exchange (ASX).

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