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Sinch (SINCH) investor relations material

Sinch Q3 2025 earnings summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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Q3 2025 earnings summary5 Nov, 2025

Executive summary

  • Achieved 5% organic gross profit growth and record 14% adjusted EBITDA margin, despite significant FX headwinds and flat net sales.

  • Initiated a share buyback program, acquiring 1.8% of shares in treasury for SEK 519 million.

  • Recognized as a leader in Gartner's Magic Quadrant for CPaaS for the third consecutive year and expanded RCS coverage to all major U.S. operators.

  • Strengthened AI capabilities, launched RCS for Business, and saw rapid adoption of conversational messaging.

  • Strong cash generation and cost control supported profitability and long-term value creation.

Financial highlights

  • Net sales were SEK 6,659 million for Q3, with a 7% negative currency impact year-over-year.

  • Gross profit reached SEK 2,318 million, up 5% organically, with gross margin expanding to 35%.

  • Adjusted EBITDA was SEK 915 million, up 8% organically, with a record 14% margin since 2019.

  • Operating cash flow over the last 12 months was SEK 1,397 million, with a 38% cash conversion rate.

  • Net debt to adjusted EBITDA increased to 1.4x, with SEK 4.2 billion in unused credit facilities.

Outlook and guidance

  • Reaffirmed midterm financial targets: 7%-9% organic growth and 12%-14% adjusted EBITDA margin by end of 2027.

  • Second half of the year expected to be in line with the first half in terms of organic growth.

  • Cash conversion R12M at 38%, close to guidance of 40-50%.

  • AI adoption and new enterprise wins expected to drive future growth, though AI contracts are not yet meaningful in current results.

  • No direct impact from new tariffs in 2025; macroeconomic volatility expected to persist.

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Frequently asked questions

Sinch provides cloud communications services and solutions for enterprises and mobile operators. The company offers conversation, messaging, verification, and calling APIs; channels; numbers; Sinch work; SINCH Identity Services (SSI); SINCH Messenger-to-WhatsApp migration tool; intelligent messaging applications; management services, such as platform monitoring, reporting and analysis; billing services, including metered charges and usage calculation; and custom development. It also provides online user interface for creating new applications by using Sinch's APIs and analytics for tracking, reporting and testing of the cloud communications app use.

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