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SoundThinking (SSTI) investor relations material
SoundThinking The Gateway Conference 2025 summary
Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.The Gateway Conference 2025 summary4 Sep, 2025
Business overview and growth strategy
Focused on AI and data-driven public safety solutions for law enforcement and security professionals, expanding from a single product to a multi-solution SafetySmart platform.
Product suite includes ShotSpotter (gunshot detection), ResourceRouter (patrol management), PlateRanger (license plate reader), CaseBuilder (case management), CrimeTracer (analytics), and SafePointe (weapons detection).
Revenue diversification strategy aims to reduce ShotSpotter's share from 65% to 35% of total revenue over the medium term.
International expansion is a key growth lever, with recent wins in Uruguay and Brazil, where pricing is 3–4x higher than domestic markets.
Growth driven by new customer acquisition, upselling, cross-selling, and strategic tuck-in acquisitions.
Product innovation and technology
ShotSpotter provides real-time, precise alerts for gunfire, addressing the issue of underreported gun violence; operates with 97% accuracy, independently audited.
ResourceRouter uses AI to optimize patrol deployment, reducing bias and increasing presence effectiveness.
CaseBuilder and CrimeTracer streamline case management and investigative analytics, with plans to integrate generative AI for broader accessibility.
SafePointe offers frictionless weapons detection for commercial clients, targeting hospitals and casinos for rapid market growth.
PlateRanger LPR is being integrated with other solutions for differentiated value.
Financial performance and outlook
2022 revenue was $102 million with 14% adjusted EBITDA; 2023 guidance is $111–$113 million revenue and 20–22% adjusted EBITDA.
SaaS and managed services account for 95% of revenue, with high net revenue retention and low customer acquisition cost ($0.63 per $1 ACV).
Gross margin and adjusted EBITDA are expected to rise as revenue grows and cost of goods sold remains flat; long-term targets are 70% gross margin and 40%+ adjusted EBITDA.
Free cash flow generation is strong, with $16 million generated last year and no debt; $25 million in share repurchases over six years.
International sales command higher prices, significantly boosting gross margin and bottom line.
Key driver for long-term revenue growth?
SafePointe's competitive differentiation?
Operational levers for 40%+ adjusted EBITDA?
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Next SoundThinking earnings date
Q3 202512 Nov, 2025
Next SoundThinking earnings date
Q3 202512 Nov, 2025
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Frequently asked questions
SoundThinking Inc, formerly ShotSpotter Inc, provides public safety technology solutions including gunshot detection, real-time crime analysis, and investigative tools. The company serves law enforcement agencies with cloud-based software that aids in incident response and community safety. The company is headquartered in Fremont, California, and its shares are listed on the NASDAQ.
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