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SoundThinking (SSTI) investor relations material

SoundThinking The Gateway Conference 2025 summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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The Gateway Conference 2025 summary4 Sep, 2025

Business overview and growth strategy

  • Focused on AI and data-driven public safety solutions for law enforcement and security professionals.

  • SafetySmart platform integrates gunshot detection, patrol management, license plate reading, case management, and weapons detection.

  • Revenue diversification strategy aims to reduce reliance on gunshot detection from 65% to 35% over the medium term.

  • International expansion, especially in Latin America, offers significant pricing leverage and growth potential.

  • Growth levers include new customer acquisition, upselling, cross-selling, and strategic tuck-in acquisitions.

Product innovation and technology

  • ShotSpotter provides real-time, precise alerts for gunfire, addressing the issue of underreported gun violence.

  • Technology achieves 97% accuracy, independently audited, with alerts delivered within 30-45 seconds.

  • ResourceRouter uses AI to optimize patrol deployment, reducing bias and increasing presence effectiveness.

  • CaseBuilder and CrimeTracer enhance case management and investigative analytics, with future plans for generative AI integration.

  • SafePointe offers frictionless weapons detection for commercial clients, targeting hospitals and casinos.

Financial performance and outlook

  • 2022 revenue was $102 million with 14% adjusted EBITDA; 2023 guidance is $111–$113 million revenue and 20–22% adjusted EBITDA.

  • SaaS and managed services comprise 95% of revenue, with high net revenue retention and low customer acquisition cost ($0.63 per $1 ACV).

  • Gross margin and adjusted EBITDA are expected to rise as cost of goods sold and OpEx remain flat while revenue grows.

  • Long-term model targets 15% annual revenue growth, 70% gross margin, and 40%+ adjusted EBITDA, driven by SafePointe and international sales.

  • Strong cash generation, no debt, and history of share repurchases and acquisitions support future growth.

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Frequently asked questions

SoundThinking Inc, formerly ShotSpotter Inc, provides public safety technology solutions including gunshot detection, real-time crime analysis, and investigative tools. The company serves law enforcement agencies with cloud-based software that aids in incident response and community safety. The company is headquartered in Fremont, California, and its shares are listed on the NASDAQ.

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