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StarHub (CC3) investor relations material

StarHub Q3 2025 earnings summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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Q3 2025 earnings summary14 Nov, 2025

Executive summary

  • Sector remains in flux due to consolidation, cyber threats, and cost pressures, with a focus on building a stronger, healthier sector and positioning as a leading telco across consumer and enterprise segments.

  • Strategy centers on four pillars: aggressive but value-focused consumer approach, doubling down on enterprise, cybersecurity investment, and cost optimization, with a roadmap to expand consumer offerings, scale digital infrastructure, and enhance cybersecurity.

  • Ongoing cost optimisation initiatives and commitment to shareholder returns.

  • Market expected to stabilize and recover by late 2026, with ongoing investments to retain and grow consumer and enterprise value.

Financial highlights

  • 3Q2025 service revenue was $470.3M, down 4.7% YoY; 9M2025 service revenue was $1,446.5M, up 0.4% YoY.

  • 3Q2025 EBITDA was $105.9M, down 7.6% YoY; 9M2025 EBITDA was $309.2M, down 8.6% YoY.

  • 3Q2025 NPAT attributable to shareholders was $26.2M; 9M2025 NPAT was $88.2M, down 25.0% YoY excluding non-recurring items.

  • Free cash flow for 3Q2025 was $123.6M, up from $65.5M YoY; 9M2025 free cash flow was $139.8M, down 16.4% YoY excluding spectrum payment.

  • Other income rose by SGD 6 million in Q3, mainly from higher grant income.

Outlook and guidance

  • 2025 EBITDA expected at 88%-92% of 2024 EBITDA, excluding one-off provisions.

  • Cost savings of SGD 60 million targeted over the next three years, with further opportunities being identified.

  • Dividend policy maintained for 2025, with future guidance to be provided in February 2026.

  • Market stabilization and recovery anticipated at the back end of 2026.

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Frequently asked questions

StarHub Ltd is a Singapore-based telecommunications and digital services provider offering a wide range of services, including mobile, broadband, pay television, and enterprise solutions. The company caters to both individual consumers and businesses with services such as mobile connectivity, fiber broadband, digital TV, and cybersecurity. Through its enterprise division, StarHub provides ICT solutions, cloud services, and managed services for businesses across industries. The company emphasizes digital transformation and connectivity solutions to support the evolving needs of its customer base. The company is headquartered in Singapore, and its shares are listed on the Singapore Exchange.

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