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Synchronoss Technologies (SNCR) investor relations material

Synchronoss Technologies Q3 2025 earnings summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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Q3 2025 earnings summary4 Nov, 2025

Executive summary

  • Q3 2025 revenue was $42M, down year-over-year due to delayed contracts and slower subscriber growth, but net income reached $5.8M and diluted EPS was $0.51, reversing a prior-year loss.

  • Over 93% of revenue was recurring, reflecting the stability of the SaaS/cloud-based business model.

  • Profitability was aided by a $5.2M one-time interest income from a $33.9M CARES Act tax refund, which was used to reduce net debt and annual interest payments.

  • Strategic initiatives in AI and product development are driving operational efficiency and future growth, including hybrid cloud AI deployment.

  • Progress is being made toward adding new customers in 2025 and a tier 1 customer in H1 2026.

Financial highlights

  • Q3 2025 revenue was $42M, down from $43M year-over-year, mainly due to delayed contracts and lower subscriber growth.

  • Adjusted gross profit was $33.4M (79.5% margin), slightly down from $34.2M (79.6%) last year.

  • Adjusted EBITDA reached $12M (28.5% margin), compared to $12.7M (29.5%) in Q3 2024.

  • Operating expenses decreased 3.5% year-over-year to $36.1M, with cost-saving initiatives and restructuring reducing total costs.

  • Free cash flow was $35.9M (including tax refund); adjusted free cash flow was $4.2M.

Outlook and guidance

  • Full-year 2025 revenue guidance is $169M–$172M, with adjusted EBITDA of $50M–$53M and free cash flow of $6M–$10M, excluding the $33.9M tax refund.

  • Recurring revenue is expected to remain at least 90% of total revenue; adjusted gross margin projected between 78–80%.

  • Management anticipates subscriber headwinds to be temporary, with new customer contracts and initiatives expected to drive growth in 2026.

  • Sufficient liquidity is expected for at least the next twelve months, supported by cash and positive operating cash flows.

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Frequently asked questions

Synchronoss Technologies Inc. is a technology company that provides cloud, messaging, and digital solutions to telecommunications, media, and technology companies. The company’s platform enables service providers and enterprises to manage and deliver cloud-based services, secure messaging, and digital experiences to their customers. The company is headquartered in Bridgewater, New Jersey, and its shares are listed on the NASDAQ.

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