SYS-DAT (SYS) investor relations material

Market Context and Innovation

• The Italian ICT sector is growing rapidly, with a 6.6% CAGR from 2022–2025 and an expected 4.7% CAGR over the next five years, driven by digital enablers such as AI, cybersecurity, big data, and cloud.

• AI adoption is central to both internal processes and product offerings, aiming to transform solutions from feature-rich to intelligence-rich and create a defensible AI moat.

• The company differentiates itself with proprietary, vertical software solutions tailored for specific industries, as opposed to generalized or add-on solutions from competitors.

• Customer base is diversified across sectors, with 83% of revenues recurring or repeatable and a churn rate of just 2.2%.

• AI adoption among customers is still low (<5%), but significant growth is anticipated as market readiness increases.

Strategic Pillars, Vision, and Business Model

• The strategy is built on organic growth (outpacing the market by 1.7x) and disciplined M&A, focusing on companies with proprietary solutions and strong margins.

• Organic growth is driven by cross-selling, upselling, continuous innovation, and 10% of technical staff time devoted to R&D.

• M&A targets are selected for strategic fit, recurring revenues, and innovation, with a disciplined approach to valuation (average 6x EBITDA) and integration.

• Integration processes are highly structured, aiming for full operational alignment within three months post-acquisition.

• Cross-selling acquired solutions to the existing customer base accelerates revenue and EBITDA growth.

Market Positioning and Competitive Landscape

• Outpaces Italian ICT market growth, achieving 9.8% organic growth in 2025 versus the market's 5.8%.

• Targets high-growth verticals such as healthcare, logistics, retail, and financial services, with sector growth rates up to 8.8% for 2026–2028.

• Integrated offering includes AI-powered, core business, and value-added software solutions, with high customer stickiness and exit barriers.

• Positioned as a vertical market specialist with comprehensive solutions, differentiating from generalist and system integrator competitors.

• Operates in dynamic markets with high IT adoption growth rates and offers comprehensive IT solutions across ERP, CRM, SCM, PDM, BI, GDPR, and retail.