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TELUS (T) investor relations material
TELUS 26th Annual Technology, Media, and Telecommunications Conference summary
Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
Strategic direction and operational focus
Maintains a consistent strategy centered on building top-tier networks, customer service, and relevant products, adapting execution as market conditions evolve.
Early investment in fiber and wireless has enabled current monetization opportunities and operational synergies.
Focuses on leveraging assets through operational improvements, partnerships, IPOs, or sales, with customer service leadership for over 15 years.
Emphasizes digitization and AI to enhance customer experience, reduce costs, and improve operational efficiency.
Expands product relevance by evolving offerings in security, home automation, energy, and healthcare.
Revenue outlook and market positioning
Wireless market is more stable but remains highly competitive, with selective participation in promotions to maintain profitability.
Expects gradual improvements in wireless revenue, describing the process as slow but positive.
Fixed data line revenue growth outpaces competitors, driven by bundling, strong internet loading, and traction in business and consumer segments.
Gains traction in Ontario and Quebec, focusing on SMBs and expanding consumer reach through TPIA and fiber builds.
Pursues profitable growth in new markets, avoiding loss-leader strategies and emphasizing bundled home services.
Capital allocation and infrastructure strategy
Western Canada fiber build is nearly complete; capital redeployment to Eastern Canada is underway, leveraging third-party builds and infrastructure sharing.
Uses analytics to target new markets, focusing on areas lacking fiber and leveraging strong customer service and brand reputation.
Will not overbuild; TPIA will be used in non-fiber areas, with market entry based on detailed assessments.
Margin targets in the East are set to approach those in the West through efficient bundling and cost management.
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