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TELUS (T) investor relations material

TELUS Q3 2026 earnings summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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Q3 2026 earnings summary6 Nov, 2026

Executive summary

  • Core telecom stabilization, including mobile network and fixed data growth, was offset by TELUS Digital weakness; consolidated service revenue fell 1% to $4.481B.

  • Transformation priorities include balance-sheet repair, operational discipline, asset monetization and targeted investment in Canadian telecom and AI infrastructure.

  • Multi-year efficiency program targets ~$900M in annualized cash savings exiting 2028; ~80% is expected from core Telecom.

Financial highlights

  • Adjusted EBITDA was $1.760B, down 5% YoY, or down 2% excluding prior-year real estate gains and other one-time items.

  • Net loss was $660M and basic loss per share was $0.42, including an $800M non-cash goodwill impairment; adjusted net income fell 32% to $251M and adjusted EPS fell 33% to $0.16.

  • Cash from operations was $1.485B, down 1%; free cash flow fell 35% to $396M on lower EBITDA and higher capital expenditures.

  • Operating revenues and other income were $5.026B, down 2% YoY; operating expenses rose 21% to $5.274B.

Outlook and guidance

  • FY2026 guidance reaffirmed: service revenue flat to down 2%, Adjusted EBITDA down 2% to 4%, capex ~$2.6B and free cash flow ~$1.8B.

  • Efficiency program targets ~$900M in annualized cash savings exiting 2028 through operating cost, margin and capital-efficiency improvements.

  • Restructuring and other cost assumptions rose to ~$900M from ~$500M; expected cash disbursements rose to ~$650M from ~$450M.

  • AI infrastructure pipeline exceeds $1B in potential contracts, with projected revenue of ~$500M over three years and healthy margins.

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Frequently asked questions

TELUS Corporation is a telecommunications company providing a wide range of services including wireless, data, internet, television, and healthcare technology solutions. The company serves consumers, businesses, and healthcare providers primarily across Canada. TELUS operates within the telecommunications and information technology sectors. The company is headquartered in Vancouver, Canada, and its shares are listed on the TSX.