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Investor Relations14 Oct 2025
Boost Your Earnings Season Strategy With Real‑Time Alerts
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TTEC (TTEC) investor relations material
TTEC Q2 2025 earnings summary
Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.Q2 2025 earnings summary8 Aug, 2025
Executive summary
Q2 2025 revenue was $513.6M, down 3.8% year-over-year, with adjusted EBITDA of $51.8M (10.1% margin), and a GAAP net loss of $6.7M; non-GAAP net income was $10.6M.
The company operates in 22 countries, serving around 700 clients with 50,000 employees, over half remote.
Strategic focus remains on AI, analytics, digital transformation, and global expansion.
CEO withdrew the take-private proposal, reaffirming commitment to long-term strategy.
Financial highlights
Q2 2025 revenue declined 3.8% year-over-year to $513.6M; adjusted EBITDA margin improved to 10.1% from 8.7%.
Operating income was $18.9M (3.7% margin), up from a $224.4M loss in Q2 2024 due to prior impairment.
Non-GAAP EPS increased to $0.22 from $0.14 year-over-year.
Free cash flow for the first half was $101.7M, up from $6.0M in 2024.
Net debt position improved to $803.7M from $853.4M a year ago.
Outlook and guidance
Full-year 2025 revenue guidance raised to $2,089M (midpoint), with adjusted EBITDA expected at $225M (10.8% margin).
Non-GAAP EPS guidance is $1.08 for FY 2025.
Engage segment revenue guidance increased, with positive FX impact; profitability outlook reiterated despite FX and economic risks.
Capital expenditures for 2025 expected at 1.7%-1.9% of revenue.
Management believes cash, cash flow, and credit availability are sufficient for the next 12 months.
How broad can accent neutralization be?
How will hyperscaler solutions impact Digital?
What Engage verticals feel best for H2?
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Next TTEC earnings date
Q3 20256 Nov, 2025
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Frequently asked questions
TTEC Holdings Inc. provides customer experience solutions and technology services. The company offers consulting, analytics, customer acquisition, service, and digital transformation services to a broad range of industries, including healthcare, financial services, and public sector organizations. The company is headquartered in Englewood, Colorado, and its shares are listed on the NASDAQ.
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