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TTEC (TTEC) investor relations material
TTEC Q2 2025 earnings summary
Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
Executive summary
Q2 2025 revenue was $513.6M, down 3.8% year-over-year, with adjusted EBITDA of $51.8M (10.1% margin), and a GAAP net loss of $6.7M; non-GAAP net income was $10.6M.
The company operates in 22 countries, serving around 700 clients with 50,000 employees, over half remote.
Strategic focus remains on AI, analytics, digital transformation, and global expansion.
CEO withdrew the take-private proposal, reaffirming commitment to long-term strategy.
Financial highlights
Q2 2025 revenue declined 3.8% year-over-year to $513.6M; adjusted EBITDA margin improved to 10.1% from 8.7%.
Operating income was $18.9M (3.7% margin), up from a $224.4M loss in Q2 2024 due to prior impairment.
Non-GAAP EPS increased to $0.22 from $0.14 year-over-year.
Free cash flow for the first half was $101.7M, up from $6.0M in 2024.
Net debt position improved to $803.7M from $853.4M a year ago.
Outlook and guidance
Full-year 2025 revenue guidance raised to $2,089M (midpoint), with adjusted EBITDA expected at $225M (10.8% margin).
Non-GAAP EPS guidance is $1.08 for FY 2025.
Engage segment revenue guidance increased, with positive FX impact; profitability outlook reiterated despite FX and economic risks.
Capital expenditures for 2025 expected at 1.7%-1.9% of revenue.
Management believes cash, cash flow, and credit availability are sufficient for the next 12 months.
Next TTEC earnings date

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