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Twilio (TWLO) investor relations material
Twilio Q2 2026 earnings summary
Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.Executive summary
Q2 2026 revenue reached $1.50 billion, up 22% year-over-year and 17% organic growth, driven by increased usage, higher A2P messaging fees, and strong customer expansion.
Non-GAAP income from operations was $285 million, with free cash flow of $353 million; GAAP net income was $1.07 billion, boosted by a $944 million non-cash tax benefit.
Launched next-generation conversational platform and redesigned Console, driving strong customer adoption and conversion rates.
Secured major enterprise and AI-native customer wins, including multiple seven-figure deals across industries.
Recognized as a leader in Gartner's 2026 Magic Quadrant CPaaS Report and IDC MarketScape for AI-enabled CDP.
Financial highlights
Non-GAAP gross profit was $736 million (49.1% margin), up 18% year-over-year; GAAP gross profit was $726 million (48% margin), up 20%.
Messaging revenue grew 28% year-over-year, with WhatsApp and RCS contributing significantly.
Voice and software add-on revenues grew over 20% and 25% respectively, led by Verify at 30%+ growth.
Dollar-Based Net Expansion Rate improved to 116% from 108% in Q2 2025, indicating strong customer retention.
Free cash flow margin was 24%, with cash and equivalents at $823 million and $1.83 billion in short-term securities.
Outlook and guidance
Q3 2026 revenue guidance: $1.505–$1.515 billion, 16–16.5% reported and 11–12% organic growth.
Full-year 2026 revenue growth guidance raised to 18–18.5% (reported) and 13–13.5% (organic); non-GAAP income from operations and free cash flow guidance raised to $1.135–$1.155 billion.
Q3 2026 non-GAAP income from operations expected at $285–$295 million; non-GAAP EPS guidance of $1.42–$1.47.
- Q1 2025 revenue rose 12% to $1.172B, with raised guidance and $130M in share repurchases.TWLO
Q1 20259 Jul 2026 - Q4 revenue up 11% year-over-year, with first GAAP operating profit and strong 2025 outlook.TWLO
Q4 20249 Jul 2026 - Targets 21–22% margins and $3B+ free cash flow by 2027, driven by AI and operational efficiency.TWLO
Investor Day 20259 Jul 2026 - Q2 2024 delivered 4% revenue growth, record profit, and strong cash flow margin of 18%.TWLO
Q2 20248 Jul 2026 - AI-driven Voice solutions are accelerating growth and margins through modular, scalable APIs.TWLO
UBS’s 2025 Global Technology and AI Conference8 Jul 2026 - All proposals, including director elections and stock plan updates, were approved.TWLO
AGM 202616 Jun 2026 - Unique global network, AI-driven growth, and operational discipline fuel momentum and efficiency.TWLO
46th Annual William Blair Growth Stock Conference2 Jun 2026 - Transformation and AI-driven innovation accelerate growth in voice, messaging, and omnichannel engagement.TWLO
TD Cowen's 54th Annual Technology, Media & Telecom Conference27 May 2026 - Operational discipline and AI-driven innovation fuel strong growth and platform adoption.TWLO
J.P. Morgan 54th Annual Global Technology, Media and Communications Conference18 May 2026
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