United Airlines (UAL) investor relations material

Industry outlook and performance

• EPS growth is expected to outperform peers, with unanimous positive sentiment among attendees.

• The industry is experiencing a secular shift toward brand loyalty, with a five-year lead over competitors.

• Despite last year's airline recession, EPS grew slightly, and this year is shaping up much stronger.

• Both premium/international and main cabin segments have improved, with premium and international leading profitability.

• Corporate and leisure demand are both strong, with broad-based booking strength and positive spring break outlook.

Strategic initiatives and growth plans

• Focus remains on building brand loyalty through direct bookings, club experiences, and differentiated products.

• Significant Wi-Fi upgrades (Starlink) are planned, with substantial completion by end of 2027.

• Enhancements to the loyalty ecosystem and website relaunch are expected, with more details to be announced soon.

• Network growth in mid-continent hubs is largely complete, with 2025 as the high-water mark for domestic capacity growth.

• Future growth will flex capacity to maximize profits, with upgauging accelerated as aircraft deliveries stabilize.

Financial targets and capital allocation

• Double-digit pre-tax margins are targeted, with clear visibility to achieving this through brand loyalty and operational discipline.

• Free cash conversion is expected to be around 50% during growth, moving toward 75% as CapEx shifts from growth to maintenance.

• Capital deployment priorities include potential M&A, share repurchases, dividends, debt paydown, and internal investment.

• The company is on a path to investment grade, reducing both financial and operating leverage.

• Industry-wide M&A is seen as possible and potentially beneficial in the current environment.