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Upland Software (UPLD) investor relations material
Upland Software Canaccord Genuity’s 45th Annual Growth Conference summary
Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
Business transformation and strategic focus
Divested underperforming assets and refocused on high-margin, high-growth markets over the past 18 months.
Completed build-out of an India offshore development center to drive efficient product innovation.
Shifted from an acquisition-driven model to organic growth, emphasizing AI-enabled product development.
No acquisitions planned; focus is on deleveraging and product investment.
Management team with deep experience, including a long-standing CEO and successful R&D leadership.
Financial performance and outlook
Repaid $242M in debt, reduced net leverage to 3.9x, targeting 3.7x by year-end, and refinanced debt with maturity extended to 2031.
Added a $30M undrawn revolver and maintains $20M in cash, supporting strong liquidity.
Core revenue just under $200M, growing at 2.5–3% in the second half, with goals for mid to upper single-digit growth longer term.
Adjusted EBITDA margins expanded from 20% to 27% this year, targeting 30%+ in 2025.
93% recurring revenue, 99% net dollar retention, and $20M in annual free cash flow after debt service.
Product and customer highlights
Focused on AI-powered knowledge and content management cloud software for enterprises.
Products deliver measurable ROI, with case studies showing millions in annual savings for clients.
Serves 1,100 enterprise customers across diverse industries, with average ARR of $137,000 per account.
High customer retention and long-term relationships, with average contract terms of two years and relationships over eight years.
Products are highly rated by independent review sites and analysts.
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