Waystar Holding (WAY) investor relations material

Industry trends and challenges

• Healthcare providers face margin pressures, staffing shortages, and evolving policy landscapes, driving the need for smarter operations and financial clarity.

• 82% of provider organizations now consider AI essential to revenue cycle operations, with nearly 60% planning to increase investment.

• Over 60% of denials stem from eligibility errors and missing prior authorizations, costing billions annually.

• Providers face over $17 billion in uncompensated care due to lower patient collections.

• Security remains a top priority, with over 730 large-scale healthcare breaches reported in 2024.

AI-powered platform advancements

• Waystar Altitude AI eliminates manual processes, prevents denials, and accelerates accurate reimbursement.

• The platform processes over 6 billion transactions and $1.8 trillion in claims annually, fueling smarter automation.

• Embedded intelligence across every transaction reduces friction, drives faster reimbursement, and increases staff productivity.

• Unified cloud-based platform replaces fragmented systems, delivering consistency and efficiency.

• Real-time analytics and dashboards help teams forecast, plan, and perform with greater precision.

Operational and financial impact

• Up to 90% auto-approval on prior authorizations allows redeployment of staff to higher-value work.

• Digital-first billing and self-service payments lead to a 17.5% drop in statement costs and up to 20% lift in patient revenue.

• Altitude AI delivers an average of $3 million in additional annual revenue for clients by recovering missed reimbursement.

• Claim Manager reduces manual work from three days to three minutes, preventing up to $5.6 billion in denied claims in the first half of 2025.

• Early adopters have recovered $33 million in revenue and saved over 19,000 hours annually.