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Weave Communications (WEAV) investor relations material
Weave Communications Q4 2025 earnings summary
Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.Executive summary
Achieved Q4 revenue of $63.4M, up 17% year-over-year, and full-year revenue of $239.0M, also up 17% year-over-year.
Platform serves over 39,000 customer locations, automating millions of patient interactions monthly and driving strong engagement and retention.
Focused on AI-powered solutions for SMB healthcare practices, streamlining operations, payments, and patient engagement.
Marked 16 consecutive quarters of meeting or exceeding the high end of revenue guidance.
Expanded product suite and AI capabilities, including the acquisition of TrueLark, which added AI Receptionist features and increased total addressable market by $7 billion to $22 billion.
Financial highlights
Q4 non-GAAP gross margin was 73.3%, up 70 bps year-over-year; full-year non-GAAP gross margin was 72.7%, up 80 bps.
Q4 non-GAAP operating income was $2.3M (3.6% margin), up $500K year-over-year; full-year non-GAAP operating income was $4.1M (1.7% margin), up from 0.4% last year.
Q4 free cash flow was $4.4M; full-year free cash flow was $12.9M, up $2.5M year-over-year.
Ended 2025 with $81.7M in cash and short-term investments.
Net revenue retention rate: 93%; gross revenue retention rate: 89%.
Active customer locations: 39,625, up 4,628 year-over-year.
Outlook and guidance
Q1 2026 revenue expected between $64.2M and $64.8M; non-GAAP operating income projected at $1.0M–$2.0M.
Full year 2026 revenue guidance: $273M–$276M; non-GAAP operating income: $8M–$12M.
Anticipates margin improvement and increased operating income as 2025 investments yield results.
New AI products expected to positively impact revenue growth in the second half of 2026.
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