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Zendesk, Inc. provides software-as-a-service customer service platform that allows organizations to engage with their customers in various channels, including phone, Web, email, live chat, and mobile devices. In addition, it offers Help Center, which enables organizations to create self-service support portals for their customers and agents. Their product offerings ranges from: Zendesk Support, a support solution that enables companies to improve their customer relationships by routing and tracking their support requests from any channel; Zendesk Chat provides customers with a messenger-style interface to connect with visitors on their websites or mobile applications; and Zendesk Message, which allows customers to navigate through the natural flow of messenger conversations across all channels.
Latest articles
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The Fifteenth Generation: A Conversation with Pietro Gussalli Beretta
An interview with Pietro Gussalli Beretta on how Beretta Holding blends 500 years of tradition with global growth, innovation, and long-term vision.
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Citadel: Relentless Optimization at Global Scale
From a Harvard dorm to global dominance, this is the story of how Ken Griffin created one of the best-performing hedge funds of all time.
4 Jul 2025
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David A. Ricks: Eli Lilly's Chairman and CEO
David Ricks built a decades-long career at Eli Lilly, now leading the giant company through a defining moment in its long pharmaceutical history.
3 Jul 2025
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ZEN
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🇺🇸 United States