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ZOZO (3092) investor relations material

ZOZO Q2 2027 earnings summary

Complete event summary combining all related documents: earnings call transcript, report, and slide presentation.
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Q2 2027 earnings summary29 Oct, 2026

Executive summary

  • H1 GMV excluding other GMV rose 5.7% YoY to ¥309,290 million, a first-half record; reported GMV fell 1.0% to ¥309,433 million after certain Yahoo! JAPAN Shopping store GMV stopped being recorded.

  • Adjusted EBITA increased 5.1% to ¥34,614 million, also a first-half record, with an 11.2% margin.

  • H1 net sales rose 5.1% to ¥110,642 million; operating profit increased 5.6% to ¥32,825 million and net profit attributable to owners rose 3.5% to ¥21,751 million.

Financial highlights

  • Gross profit rose 4.4% YoY to ¥102,756 million; SG&A increased 3.8% to ¥69,930 million.

  • Ordinary profit increased 6.6% to ¥32,871 million; EPS was ¥24.74 versus ¥23.68 a year earlier.

  • Adjusted EBITA growth reflected gross profit gains and lower variable logistics costs, partly offset by fixed costs, promotion spending and other expenses.

  • Operating cash flow increased ¥4.2 billion YoY, mainly on higher H1 profit before income taxes.

  • Comprehensive income fell 3.6% to ¥21,330 million, mainly due to foreign currency translation adjustment of -¥379 million versus +¥1,127 million a year earlier.

Outlook and guidance

  • FY2027 forecast unchanged: GMV excluding other GMV ¥678.6 billion (+5.0%), net sales ¥241.9 billion (+5.9%), and adjusted EBITA ¥77.9 billion (+7.2%).

  • FY2027 operating profit and ordinary profit are forecast at ¥74.4 billion each; net profit at ¥49.7 billion, EPS at ¥56.20 and dividends at ¥40 per share.

  • H1 promotional spending was below plan partly because Q1 initiatives were postponed; spending is expected to rise from Q3, with FY spending expected to be similar to last year at ~4.8% of GMV.

  • LYST plans faster H2 onboarding for its new platform checkout service after new-brand acquisition lagged plan.

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Frequently asked questions

ZOZO Inc. is a Japanese e-commerce company specializing in fashion retail through its online platform, ZOZOTOWN. The company provides a wide range of clothing, footwear, and accessory products from various domestic and international brands. In addition to retail services, ZOZO Inc. offers personalized shopping experiences, including custom-fit apparel through proprietary technology such as the ZOZOSUIT, which enables users to capture body measurements for a more accurate fit. The company is headquartered in Chiba, Japan, and its shares are listed on the TSE.