ZOZO (3092) Q1 2025 earnings summary
Event summary combining transcript, slides, and related documents.
Q1 2025 earnings summary
2 Feb, 2026Executive summary
Gross merchandise value (GMV) reached a record ¥141.8 billion for Q1 FY2024, up 7.6% year-over-year, with GMV excluding other GMV at ¥132.6 billion, up 7.5%.
Operating profit was ¥15.8 billion, up 0.2% year-over-year, with a margin of 12.0%, down 0.9 points year-over-year.
Net sales for Q1 FY2024 were ¥50.4 billion, up 7.5% year-over-year.
Demand for spring and summer items recovered from mid-April, supporting record highs in GMV and operating profit.
All business segments progressed as planned amid normalized temperatures.
Financial highlights
Gross profits increased due to higher GMV growth in the advertising business and changes to the shipping policy, offsetting higher logistics and shipping costs.
SG&A expenses rose to ¥31.1 billion, representing 23.4% of GMV, mainly due to higher shipping and rent expenses.
Payroll and staff costs increased to ¥8.3 billion, and shipping costs to ¥9.1 billion.
Operating profit increased by ¥30 million year-over-year, driven by GMV expansion, advertising sales, and shipping income.
Profit attributable to owners of parent was ¥11,109 million, down 0.8% year-over-year.
Outlook and guidance
No change to the full-year consolidated earnings forecast or dividend plan; FY2024 GMV is forecast at ¥609.2 billion (+6.1% YoY), net sales at ¥214.4 billion (+8.8% YoY), and operating profit at ¥64.2 billion (+6.9% YoY) with an operating margin of 11.2%.
Estimated dividends per share for FY2024 are ¥107.
Promotion spending is expected to exceed 4% of GMV for the year, with heavier spending planned for Q3 and Q4.
No large-scale promotions are planned; focus remains on TV, web, and point-related promotions.
Average order value (AOV) is expected to remain flat for the full year.
Latest events from ZOZO
- Record GMV and profit achieved; outlook remains strong with continued growth forecast.3092
Q1 20252 Feb 2026 - Depreciation fell, user base skewed younger, and shipping costs outpaced volume growth.3092
Q1 2025 (Q&A)2 Feb 2026 - Record GMV and EBITDA, cost controls offset margin dip, outlook steady despite production exit.3092
Q3 20262 Feb 2026 - Record EBITDA and sales growth achieved, with LYST and Musinsa driving expansion despite margin pressure.3092
Q3 2026 (Q&A)2 Feb 2026 - Record GMV and EBITDA achieved, with LYST acquisition and discontinued production impacting results.3092
Q3 20262 Feb 2026 - Q3 FY2025 saw profit and sales growth, improved efficiency, and steady guidance for the year.3092
Q3 2025 (Q&A)30 Jan 2026 - Profits and sales rose, with new business models and M&A driving global expansion.3092
Q4 2025 (Q&A)30 Jan 2026 - Record GMV and profit growth, driven by e-commerce, advertising, and tech innovation.3092
Q2 202517 Jan 2026 - AI-driven personalization and logistics gains drove sales and profit growth despite weather impacts.3092
Q2 2025 (Q&A)17 Jan 2026