1-800-FLOWERS.COM (FLWS) Q4 2011 earnings summary
Event summary combining transcript, slides, and related documents.
Q4 2011 earnings summary
3 Nov, 2026Executive summary
FY2011 revenue rose 3.3% to $689.8M, returning to annual growth; gross margin and operating expense ratio improved, with all three continuing business categories growing.
EBITDA increased to $34.1M from $24.8M, and EPS from continuing operations was $0.09 versus a $0.03 loss in FY2010.
Results benefited from more efficient marketing, original product merchandising, higher average order value, improved operating efficiencies, and tighter cost leverage.
Financial highlights
Net revenues were $689.8M, up 3.3%; e-commerce revenue was $485.4M, up 3.3%, and other revenue was $204.4M, up 3.4%.
Gross profit rose 5.4% to $280.1M; gross margin was 40.6%, up from 39.8%.
Operating income was $13.4M versus $3.4M; net income from continuing operations was $5.7M versus a $2.1M loss.
EBITDA was $34.1M versus $24.8M; adjusted EBITDA was $34.1M versus $28.6M in FY2010, which included non-recurring adjustments.
EPS from continuing operations was $0.09 versus a $0.03 loss; FY2011 had 53 weeks versus 52 weeks in FY2010.
Outlook and guidance
FY2012 consolidated revenue growth forecast in the low-to-mid-single-digit range; EBITDA, EPS, and free cash flow expected to grow faster than revenue.
FY2012 gross margin percentage expected to improve on FY2011 through lower promotional activity and better sourcing, supply chain, and manufacturing efficiencies.
No significant improvement in discretionary consumer demand expected; priorities include cost leverage, original products, more efficient marketing, and investments in social/mobile commerce and franchising.
Net debt expected to approach zero by FY2012 year-end after scheduled debt payments of about $16M and anticipated positive cash generation.
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