AJ Bell (AJB) Trading Update summary
Event summary combining transcript, slides, and related documents.
Trading Update summary
23 Oct, 2025Platform growth and customer metrics
Customer numbers rose by 102,000 to 644,000, a 19% increase year-on-year, with D2C customers up 25% and advised customers up 6%.
Platform assets under administration reached a record £103.3 billion, up 19% from the previous year.
Underlying gross inflows were £15.8 billion, up 21%, and net inflows were £7.1 billion, up 16% year-on-year.
Favourable market movements contributed £9.3 billion to AUA, equating to 11% of opening AUA.
D2C platform achieved its best year to date, with record customer growth and net inflows.
Investment solutions and non-platform business
Investment solutions saw net inflows of £1.3 billion, with assets under management reaching £8.9 billion, up 31%.
Sale of the Platinum SIPP and SSAS business is expected to complete in November 2025.
Strategic and market context
Dual-channel strategy and scalable business model supported operational gearing and reinvestment in propositions, pricing, and brand.
Heightened outflows in the advised platform were driven by pension lump sum withdrawals and adviser consolidation.
Uncertainty around government pension tax policy is causing disruption, with calls for greater stability.
Ongoing investment in brand and propositions positions the business well for future growth.
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