Amplitude (AMPL) UBS Global Technology and AI Conference summary

Demand environment and enterprise momentum

• Software spend remains under scrutiny, but enterprise execution is improving, with new wins from traditional companies like Realtor.com and IKEA.

• Headwinds from overbought and optimization contracts are lessening, with most contraction activity expected to decline through Q4 and into next year.

• Enterprise customers are adopting a broader set of products, driven by innovation such as Session Replay, Experimentation, and the Command AI acquisition.

• Multi-product adoption is a key focus, as customers using multiple products show 10-15 point higher retention rates.

• Only 23% of customers currently use multiple products, with a strategic push to increase this significantly next year.

Leadership and organizational strategy

• Leadership team has been strengthened with new hires in finance, product, and engineering to support scaling to $1B+ ARR.

• Focus is on aligning strategic objectives, breaking down silos, and improving planning between product and sales.

• Emphasis on operational efficiency, scalable go-to-market strategies, and disciplined investment prioritization.

Growth drivers and platform strategy

• Growth is expected from reduced churn, increased multi-product adoption, and deeper enterprise engagement.

• Conversations have shifted from technical data volume to value-driven discussions with C-level executives.

• Expansion is increasingly driven by broader deployments and platform adoption rather than just data volume.

• Pricing and packaging are evolving to lower adoption barriers and incentivize broader product use.