ArcBest (ARCB) Investor presentation summary

Industry leadership and operational scale

• Operates with over 29,000 pieces of equipment and 100,000+ approved contract carriers.

• Recognized as a top 15 U.S. truckload broker and #1 safety award winner in the industry.

• Maintains more than 240 asset-based service centers and covers over 99% of the U.S.

• Brings over 100 years of transportation and logistics experience.

Strategic growth and innovation

• Three-point strategy focuses on accelerating growth, increasing efficiency, and driving innovation.

• Expands market opportunity through integrated solutions across multiple logistics segments.

• Customer-led strategy results in over 3x higher revenue and profit per cross-sold account.

• Over 70% of asset-light customers also use asset-based services, boosting retention by 5%.

Operational excellence and technology investments

• Trained 5,000 employees in problem elimination, leading to significant efficiency gains.

• Achieved best on-time performance in five years and exceeded industry benchmarks for 19 years.

• Invested in dock management software, modern fleet, and expanded capacity by 800 doors since 2021.

• Launched space-based pricing and improved shipment-level pricing intelligence.