Aviva (AV) Investor update summary
Event summary combining transcript, slides, and related documents.
Investor update summary
16 Oct, 2026Strategic opportunity and position
UK wealth assets of £2.7tn in 2025 are forecast to reach £7.5tn by 2035, with a projected profit pool of ~£10bn.
Wealth AUM was £261bn at H1 2026; nearly £30bn of organic flows were generated over three years, and the business ranked number one in UK Wealth by assets.
A 21.8m UK customer base, £1.6tn of customer investible assets and a trusted brand support the growth platform.
MyAviva provides a single customer view; more than 85% of Wealth customers have access, and 10m customers are reachable through marketing permissions and terms of business.
Growth and profitability
Wealth operating profit has doubled since 2019; targets are £280m by 2027 and more than £500m by 2032, led by Workplace and Adviser Platform.
Workplace profit grew at a 22% CAGR from 2022–25; Adviser Platform profit grew at a 28% CAGR over the same period.
Profit margin has risen nearly 2 bps since 2023; the target is 9–10 bps by end-2027, with efficiency and scale offsetting 1–2 bps of annual revenue-margin pressure.
Further organic growth is targeted through Direct Wealth, LLM distribution, Targeted Support, low-cost advice and regulatory developments.
Workplace
Workplace had 5.1m customers at H1 2026; 2025 AUM was £153bn, net flows £7.1bn and operating profit £128m.
Workplace adds ~200,000 net new customers annually, with a 70% new-business win rate and 99% asset retention.
Contract business holds 26% market share; Master Trust AUM grew at a 30% CAGR from 2022–25, with £8bn of Mercer Master Trust AUM transferring in 2026–27.
Workplace assets are 30% above the nearest competitor; the market is expected to reach ~£2tn by 2035 and £4tn in the following decade.
Growth priorities include Master Trust partnerships, directing customers to Direct Wealth and Advice, retaining assets into retirement and cross-selling the wider offering.
Latest events from Aviva
- Operating profit up 24% to £1,326m, EPS up 10%, and Wealth AUM up 12% to £261bn.AV
H1 2026 - Q1 2026 saw robust premium growth, strong Wealth flows, and solid Direct Line integration progress.AV
Q1 2026 TU - Operating profit up 25%, EPS at 56p, and dividend up 10%, with targets raised for future growth.AV
Q4 2025 - Digital transformation and customer engagement drive growth, efficiency, and cross-selling success.AV
Status update - £3.7bn acquisition to deliver 10% EPS accretion, £125m+ synergies, and mid-2025 completion.AV
Status update - Operating profit up 22%, dividend up 10%, and Direct Line integration strengthens market position.AV
H1 2025 - Double-digit growth and strong capital position achieved despite record Canadian CAT losses.AV
Q3 2024 TU - Operating profit up 14% to £875m, IFRS profit up 58%, and dividend raised 7% to 11.9p.AV
H1 2024 - Operating profit up 20% to £1.8bn, with DLG deal to drive growth and shareholder value.AV
H2 2024