BILL Holdings (BILL) Morgan Stanley Technology, Media & Telecom Conference 2026 summary

Industry trends and AI impact

• AI is automating 50%-65% of accountants' manual tasks, shifting focus to strategic work.

• Partnerships, such as with CPA.com, are enabling more advisory services for accountants.

• AI-driven tools are eliminating friction in document collection, payments, and reconciliation.

• Leveraging vast data sets enables new strategic advisory capabilities for accountants.

• Strategic work is now the fastest-growing part of accounting practices.

Platform evolution and product innovation

• The platform has expanded from AP to include AR, spend, expense, lending, and international payments.

• New solutions like Procurement and multi-entity reporting have seen strong early adoption.

• Multi-entity reporting delivers 30%-40% time savings for customers.

• AI-powered agents (W-9 Agent, Invoice Coding Agent, BILL Assistant) are reducing manual work and increasing self-service adoption.

• Partnerships with NetSuite, Acumatica, and Paychex extend platform reach and integration.

Competitive advantages and market positioning

• Deep domain and technology expertise, plus customer trust, form a strong competitive moat.

• Scale and network effects, with over 500,000 businesses and $1 trillion in spend, differentiate the platform.

• Supplier Payments Plus targets large suppliers, streamlining reconciliation and reducing check usage.

• Early adoption of Supplier Payments Plus has resulted in $400 million in contracted TPV in six months.

• Industry consolidation is seen as positive, increasing awareness and adoption opportunities.