BILL Holdings (BILL) investor relations material

Business performance and growth

• Achieved 2x revenue growth in the past three years and 15x over six years, with a 19-point increase in non-GAAP profitability.

• Maintains a broad portfolio of payment products and strong customer acquisition channels, driving resilience against cyclical macroeconomic factors.

• Focused on balancing growth, profitability, and capital return, including a $300 million share repurchase authorization.

• Net customer additions expected to remain in the 4,500–5,000 range per quarter, with a shift toward larger, higher-value customers.

• 24% year-over-year growth in net customer adds from accounting channel, with continued mid-market expansion.

Strategic initiatives and investment priorities

• Three main priorities: drive growth from the integrated platform, expand addressable market, and enhance the platform with agentic AI.

• Platform modernization includes simplifying customer experience, accelerating onboarding, and increasing engagement in the first 90 days.

• Embedded 2.0 platform enables off-the-shelf and white-label API solutions, supporting rapid partner deployment and broader SMB reach.

• Significant investments in agentic AI, with a new platform enabling dozens of agents to automate financial operations, moving from a do-it-with-you to a do-it-for-you model.

Product and market expansion

• Embedded partnerships, such as with Paychex, leverage trusted brands to reach more SMBs and offer a full suite of financial operations tools.

• Addressable market penetration remains low (3–4%), indicating substantial growth potential.

• Expansion into international markets with payment products now supporting 17 additional countries and five new currencies.

• Supplier Payments Plus targets the top 10,000 suppliers, offering a unified console and multiple payment options to streamline reconciliation and drive adoption.