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Chartwell Retirement Residences (CSH-UN) Q4 2024 earnings summary

Event summary combining transcript, slides, and related documents.

Logotype for Chartwell Retirement Residences

Q4 2024 earnings summary

21 Dec, 2025

Executive summary

  • Achieved a strong turnaround in 2024, with net income of CAD 22.4 million versus a loss of CAD 60.9 million in 2023, and significant growth in FFO and occupancy rates.

  • Achieved strong improvements in employee engagement, resident satisfaction, occupancy, and cash flow, with record acquisition and financing activity.

  • Operational improvements included reduced staffing agency costs, completed reorganizations, and integration of new properties.

  • Management highlights operational excellence, portfolio growth, and capital management as drivers for continued strong results.

  • Acquired several new properties and announced further acquisitions closing in Q1 2025.

Financial highlights

  • 2024 net income was CAD 22.4 million, down from CAD 128.3 million in 2023, which included a CAD 178.7 million gain on sale from LTC transactions.

  • FFO from continuing operations rose to CAD 197.5 million in 2024 from CAD 122.2 million in 2023; Q4 FFO was CAD 57.7 million, up 46.9% year-over-year.

  • FFO per unit for 2024 was CAD 0.76, up from CAD 0.51 in 2023.

  • Same property adjusted NOI increased CAD 38.8 million or 18.9% to CAD 244.4 million in 2024; Q4 same property adjusted NOI was CAD 63.4 million, up CAD 8 million year-over-year.

  • Same property occupancy rose 590 bps to 88% in 2024; Q4 2024 occupancy was 90.1%, up 5.1 percentage points year-over-year.

Outlook and guidance

  • Forecasting same property occupancy of 91.1% by March 2025 and targeting 95% by year-end.

  • Expecting rent and service rates to increase by approximately 4% in 2025, with same property operating margins growing to about 40%.

  • General and administrative expense growth expected to remain below inflation due to efficiency initiatives.

  • Industry fundamentals remain strong, with demand for seniors housing projected to double over 20 years and a significant supply gap expected.

  • Strong demand fundamentals and positive leasing activity expected to support continued momentum in 2025.

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