Citizens Financial Group (CFG) Q2 2024 earnings summary
Event summary combining transcript, slides, and related documents.
Q2 2024 earnings summary
3 Feb, 2026Executive summary
Reported Q2 2024 underlying net income of $408 million and EPS of $0.82, with ROTCE at 11.1% and pre-provision profit up 2% sequentially; GAAP net income was $357 million and EPS $0.78.
Strong fee performance, up 7% quarter-over-quarter, driven by Capital Markets, Wealth, and Card fees; Private Bank deposits reached $4.0 billion, up $1.6 billion sequentially.
Expenses down 1% sequentially despite continued investment in the Private Bank; efficiency ratio improved to 64.6% underlying.
Credit trends stable, with net charge-offs at 52 bps and ACL coverage at 1.63%.
Capital and liquidity positions remain robust, with CET1 ratio at 10.7% and pro forma LCR at 119%.
Financial highlights
Net interest income was $1.41 billion, down 2% sequentially and 11% year-over-year, with NIM at 2.87%, down 4 bps from Q1.
Underlying noninterest income increased 7% sequentially and 8% year-over-year, led by Capital Markets, Card, and Wealth fees.
Noninterest expense (Underlying) decreased 1% sequentially but rose 3% year-over-year, reflecting Private Bank investment.
Net charge-offs were $184 million (0.52% of average loans), up 2 bps sequentially; provision for credit losses was $182 million.
Efficiency ratio (Underlying) improved to 64.6% from 65.1% sequentially.
Outlook and guidance
Q3 NII expected down 1.1%-2% due to swap costs; non-interest income to rise slightly; expenses stable; net charge-offs to decline modestly.
Full-year NII to be at upper end of down 6%-9% range; fees to exceed 6%-9% guidance; NII and NIM expected to rebound in Q4, with positive operating leverage.
CET1 ratio expected at ~10.5% with $250-$300 million in share repurchases planned.
Medium-term NIM target range of 3.25-3.40% driven by Non-Core runoff and swaps.
Minimal impact from notable items expected in 2H24; assumes two 25 bp Fed rate cuts by year-end.
Latest events from Citizens Financial Group
- Transformation, AI, and targeted growth position the bank for 16%-18% ROTCE by 2027.CFG
2026 RBC Capital Markets Global Financial Institutions Conference10 Mar 2026 - Annual meeting to vote on directors, pay, auditor, and governance, with strong 2025 results and ESG focus.CFG
Proxy Filing9 Mar 2026 - Director elections, executive pay, auditor ratification, and majority voting proposal on ballot.CFG
Proxy Filing9 Mar 2026 - Positioned for growth through national expansion, M&A, and private capital integration.CFG
UBS Financial Services Conference 202610 Feb 2026 - Strong commercial rebound and M&A growth expected, with clear path to higher ROTCE.CFG
RBC Capital Markets Financial Institutions Conference3 Feb 2026 - AI-driven transformation and market expansion drive growth and efficiency targets.CFG
Barclays 23rd Annual Global Financial Services Conference3 Feb 2026 - Strategic initiatives and disciplined execution drive growth, margin expansion, and stable credit quality.CFG
Morgan Stanley US Financials, Payments & CRE Conference 20241 Feb 2026 - EPS up 36% in Q4 and 19% for 2025, with strong fee growth and robust 2026 outlook.CFG
Q4 202521 Jan 2026 - Strategic execution and private bank growth drive strong outlook and long-term profitability.CFG
Barclays 23rd Annual Global Financial Services Conference21 Jan 2026