Citizens Financial Group (CFG) Q2 2024 earnings summary
Event summary combining transcript, slides, and related documents.
Q2 2024 earnings summary
8 Jul, 2026Executive summary
Q2 2024 underlying net income was $408 million and EPS $0.82, with ROTCE at 11.1% and PPNR up 2% sequentially; reported net income was $392 million and EPS $0.78.
Fee performance was strong, up 7% sequentially, led by Capital Markets, Wealth, and Card fees; Private Bank deposits grew by $1.6B to $4.0B, with AUM at $3.6B.
Expenses declined 1% sequentially despite continued Private Bank investment; efficiency ratio improved to 64.6% underlying and 66.3% reported.
Capital and liquidity positions remain robust, with CET1 ratio at 10.7% and pro forma LCR at 119%.
Strategic initiatives (TOP 9, TOP 10, BSO) and digital engagement/AI remain key focus areas.
Financial highlights
Net interest income was $1.41B, down 2% sequentially and 11% year-over-year, with NIM at 2.87%, down 4 bps sequentially and 30 bps year-over-year.
Underlying noninterest income rose 7% sequentially and 8% year-over-year, led by Capital Markets, Card, and Wealth fees.
Noninterest expense (Underlying) decreased 1% sequentially but rose 3% year-over-year; efficiency ratio improved to 64.6% underlying.
Net charge-offs were $184M (0.52% of average loans), up 2 bps sequentially; provision for credit losses was $182M.
CET1 ratio at 10.7%, tangible book value per share at $30.61, up 1.4% sequentially.
Outlook and guidance
Q3 NII expected down 1.1%-2% due to swap costs; noninterest income to rise slightly; expenses stable; net charge-offs expected to decline modestly.
Full-year NII to be at upper end of down 6%-9% range; fees to exceed 6%-9% guidance; NII and NIM expected to rebound in Q4.
Medium-term ROTCE target remains 16%-18%; NIM target range of 3.25-3.40% driven by Non-Core runoff and swaps.
Asset sensitivity broadly neutral; ACL forecast assumes mild recession with peak unemployment at 5.0% and 0.4% GDP decline.
Minimal impact from notable items expected in 2H24; assumes two 25 bp Fed rate cuts by year-end.
Latest events from Citizens Financial Group
- EPS up 41% YoY to $1.30, with strong revenue, credit quality, and capital returns.CFG
Q2 202617 Jul 2026 - Solid Q4 and FY2024 results with NIM growth, Private Bank profitability, and strong 2025 outlook.CFG
Q4 20249 Jul 2026 - Transformation, digital focus, and AI-driven efficiency position the bank for strong growth.CFG
Morgan Stanley US Financials Conference 202610 Jun 2026 - Strategic focus on affluent growth, tech-driven efficiency, and strong capital targets through 2027.CFG
Bernstein 42nd Annual Strategic Decisions Conference29 May 2026 - Private banking and tech-driven initiatives fuel growth, supporting a strong ROTCE outlook.CFG
Barclays 18th Annual Americas Select Conference6 May 2026 - Q1 2026 net income up 39%-42%, EPS up 47%, with strong Private Bank and fee growth.CFG
Q1 20264 May 2026 - Clear path to 16%-18% ROTCE by 2027, with strong growth in Private Bank and technology-driven gains.CFG
2026 RBC Capital Markets Global Financial Institutions Conference4 May 2026 - Q4 2025 net income up 32% YoY, EPS up 36%, with strong NII and fee growth, and positive outlook.CFG
Q4 202513 Apr 2026 - Positioned for accelerated growth in 2026 through M&A, expansion, and holistic client solutions.CFG
UBS Financial Services Conference 202611 Apr 2026