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Citizens Financial Group (CFG) Q2 2024 earnings summary

Event summary combining transcript, slides, and related documents.

Logotype for Citizens Financial Group Inc

Q2 2024 earnings summary

8 Jul, 2026

Executive summary

  • Q2 2024 underlying net income was $408 million and EPS $0.82, with ROTCE at 11.1% and PPNR up 2% sequentially; reported net income was $392 million and EPS $0.78.

  • Fee performance was strong, up 7% sequentially, led by Capital Markets, Wealth, and Card fees; Private Bank deposits grew by $1.6B to $4.0B, with AUM at $3.6B.

  • Expenses declined 1% sequentially despite continued Private Bank investment; efficiency ratio improved to 64.6% underlying and 66.3% reported.

  • Capital and liquidity positions remain robust, with CET1 ratio at 10.7% and pro forma LCR at 119%.

  • Strategic initiatives (TOP 9, TOP 10, BSO) and digital engagement/AI remain key focus areas.

Financial highlights

  • Net interest income was $1.41B, down 2% sequentially and 11% year-over-year, with NIM at 2.87%, down 4 bps sequentially and 30 bps year-over-year.

  • Underlying noninterest income rose 7% sequentially and 8% year-over-year, led by Capital Markets, Card, and Wealth fees.

  • Noninterest expense (Underlying) decreased 1% sequentially but rose 3% year-over-year; efficiency ratio improved to 64.6% underlying.

  • Net charge-offs were $184M (0.52% of average loans), up 2 bps sequentially; provision for credit losses was $182M.

  • CET1 ratio at 10.7%, tangible book value per share at $30.61, up 1.4% sequentially.

Outlook and guidance

  • Q3 NII expected down 1.1%-2% due to swap costs; noninterest income to rise slightly; expenses stable; net charge-offs expected to decline modestly.

  • Full-year NII to be at upper end of down 6%-9% range; fees to exceed 6%-9% guidance; NII and NIM expected to rebound in Q4.

  • Medium-term ROTCE target remains 16%-18%; NIM target range of 3.25-3.40% driven by Non-Core runoff and swaps.

  • Asset sensitivity broadly neutral; ACL forecast assumes mild recession with peak unemployment at 5.0% and 0.4% GDP decline.

  • Minimal impact from notable items expected in 2H24; assumes two 25 bp Fed rate cuts by year-end.

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