City Chic Collective (CCX) AGM 2025 summary

Opening remarks and agenda

• Chairman welcomed shareholders, confirmed quorum, introduced directors, officers, auditors, and share registrar representatives, and outlined the meeting's structure and agenda.

• Meeting was recorded and webcast for those unable to attend in person.

• Chairman addressed the impact of ultra-fast fashion competitors like Temu and Shein, highlighting significant disruption in the retail sector.

Financial performance review

• Achieved a AUD 14.8 million underlying EBITDA turnaround, moving from a loss of AUD 8.4 million in FY24 to a profit of AUD 6.4 million in FY25.

• Group revenue grew 2.3% year on year, with ANZ business delivering 15.2% revenue growth in the second half.

• Online sales rose 10.9% (H2 +17.8%), and comp store sales up 8.4%.

• U.S.A. business became profitable after operational transformation, despite revenue reduction from the Avenue business sale and tariff-related stock reductions.

• Cost reductions of AUD 22.3 million achieved over two years, with an additional AUD 1 million targeted for the current year.

Strategic initiatives and plans

• Strategy focused on amplifying customer engagement, revitalizing product assortment, and simplifying operations.

• Net Promoter Score reached 71, indicating strong customer satisfaction.

• Store-to-door initiative enabled in-store customers to access full online assortment, generating significant incremental volume and annualizing at the equivalent of 5 new stores.

• Expansion on Maya Marketplace and upcoming launch on Belk Marketplace in the U.S. targeted for Q3/1H FY26.

• Six to eight new stores planned for FY26, with opportunity for up to 120 stores in ANZ over five years.